1. Uber, Ola cab drivers go on three-day strike in Guwahati after income plunges from Rs 75,000 to Rs 25,000 p.m.; here’s how Uber responded

Uber, Ola cab drivers go on three-day strike in Guwahati after income plunges from Rs 75,000 to Rs 25,000 p.m.; here’s how Uber responded

Members of the All Guwahati Cab Owners and Drivers Association who run the cabs under Uber and Ola banners are demanding proper incentives and now they have begun a three-day strike from today.

By: | New Delhi | Updated: May 29, 2017 7:46 PM
Ola, Uber, Guwahati, Assam, Guwahati news, Guwahati latest, Ola news, Uber news, Ola cab, Uper cab, ola app, uber app, taxi strike, cab strike, Guwahati taxi strike, Guwahati cab strike The cab and drivers association claim that they are not receiving incentives according to the agreement. (Source : PTI)

Members of the All Guwahati Cab Owners and Drivers Association who run the cabs under Uber and Ola banners are demanding proper incentives and now they have begun a three-day strike from today. The cab and drivers association claim that they are not receiving incentives according to the agreement they have signed with the cab aggregators, according to The Telegraph.

The cab drivers claim that their business is suffering as new drivers are joining both the platforms on a daily basis. The cab drivers say that their margins are getting affected. The association wants both Ola and Uber to stop enrolling new drivers at the earliest.

Ismail Ali, the President of the association told The Telegraph that, ”The company assured us an income of Rs 75,000 per month, but now we earn between Rs 25,000 to Rs 30,000 per month. The EMI for my vehicle is Rs 13,500 and the there are other overhead expenses. If Ola and Uber do not respond to our demands then we will go on an indefinite strike”.

To this an Uber spokesperson said, “Incentives have gone down in line with company strategy. Earnings have gone up in line with company strategy so as to reduce the dependence on incentives. Our objective is to improve organic earnings over time so as to ensure that, that becomes the mainstay of what a driver takes home.” He added, “Because Uber is a two-sided market, we need to balance the needs of riders and drivers. Uber rolls outs incentives and promotions to introduce the service in new cities. Without doing this, it’s hard to ensure drivers are compensated for their time when few riders are aware of the service.”

The cab drivers claim that they also face problems due to bad connectivity in the city. Ali said that because of the poor connectivity sometimes they are unable to get the location of the customer. Ali added, ”If a customer’s mobile phone is switched off then we want Rs 50 as compensation”.

The Uber spokesperson said, “With sustained high demand from both riders and drivers in Guwahati we can shift from startup mode to a more sustainable business model and begin reducing higher levels of incentives, and invest more in drivers and our products for the long term.”

The drivers also complained that their status gets downgraded if they do not drive for a few days. The downgrade translates to less earnings per ride, as per The Telegraph.

On complaints about the company being unresponsive to driver issues, Uber said, “We are always listening. All driver partners are open to sharing their concerns and problems through not just one but various channels. They can walk in at the GL, call at the call centre and raise in-app tickets.”

The association has also demanded that the rating system be withdrawn. The cab drivers say that many customers do not know about the rating service and give the driver a poor rating despite getting a good service from the cab driver.

Meanwhile, District Court, Kamrup, Guwahati issued an injunction today, restraining unions, leaders, members and followers from preventing Uber driver partners from going about their business. As a response, the Uber spokesperson said, “We welcome the court’s order and hope that it will enable drivers to stay behind the wheel, without fear or harassment henceforth. We are confident that the order will be effectively enforced  and that action is taken against any person who attempts to block cars, confiscate devices or harass riders and drivers and that the safety of everyone using the Uber App in Guwahati is ensured.”

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    Aryan K
    May 30, 2017 at 2:59 pm
    I got incentive in 1 week Rs 46.00. Emi, driver, fuel, maintanace from my pocket. I am actually helping UBER earn money. They should charge a rider from the time cab is booked. And discourage discount, pay online only. I feel I am in the midist of a river, both side are at equal distance and risk. We have seen cheap air travel. Uber will be same with lakhs of people loosing all money.
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      Pankaj
      May 30, 2017 at 9:06 am
      UBER managment a ebaro kowa ny j ami discuss kori incentive growth kori asu aponaloke online ahok ebaro kowa ny Xihote nijor sarthyor karane amak online koribo msg kori ase Koi thake trips borhaisu incentive komaisu Ei2 kenekua katha trips beci mane amar to fuel o beci use hoi.
      Reply
      1. Nimam Niray
        May 30, 2017 at 1:22 am
        Guwahati do not deserve a service & opportunity like Uber and Ola. am is a place of agitation and we are best in doing that and if there is no reasons to agitate we will create one. The drivers of Guwahati do not like to work for uber & ola because they really have to work hard to earn and cannot earn by there traditional way of cheating people from there owners to the customers and moreover they are also missing there favorite time p hobby of gamb in the name of waiting in taxi stands. The best solution is Uber & Ola should stop there services in Guwahati and let these people go jobless & only then they will realize.This is only the premier, these drivers and there fool owners will keep on discovering new reason to do agitation & scream "aahah ho ahah" the famous line of am Agitation which made a few foxes king and rest all went behind hundred years & gave a cancer called "aandolan" to the amese society ruining our youth & making them work as watchman in rest of India.
        Reply
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          Bhaskar
          May 30, 2017 at 12:49 am
          Earning finger of the driver should be given by president of the ociation based on 10 hours duty he has given the driver's earning figure taking into consideration 18 hours duty. I think he should correct his statements.
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            Pankaj
            May 30, 2017 at 8:55 am
            One driver don't working 18hrs he's not robbort
            Reply
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            Ashok kumar
            May 30, 2017 at 12:16 am
            Nobody is forcing no one we the uber's driver partner voluntarily has sta off road .Uber don't try to fool people. Your chief trick is not going to work anymore.
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              Minal goswami
              May 30, 2017 at 12:31 am
              Well said. I agree with you. Discuss the issues with other uber's driver partner, how uber is exploiting thousand of local taxi driver as well as riders. They sometimes charge 2X-3X surge price which means 200 to 300 more than the normal fare, in this case they are 100 richer. How? because on those trip that has surge pricing uber is going to take 27 from the total fare and uber does not pay incentives to driver on those trip. This is one reason uber is exploiting riders in the name of higher demand. In this three days even if 20 of drivers comes on road uber will make same profit as on the normal business days or even more because they are charging 450 more than the normal fare on some location. This is the solid reason how uber is using a chief trick to exploit customers/riders.
              Reply
              1. M
                Minal goswami
                May 30, 2017 at 12:33 am
                Well said. I agree with you. Discuss the issues with other uber's driver partner, how uber is exploiting thousand of local taxi driver as well as riders. They sometimes charge 2X-3X surge price which means 200percent to 300 percent more than the normal fare, in this case they are 100percent richer. How? because on those trip that has surge pricing uber is going to take 27 percent from the total fare and uber does not pay incentives to driver on those trip. This is one reason uber is exploiting riders in the name of higher demand. In this three days even if 20 percent of drivers comes on road uber will make same profit as on the normal business days or even more because they are charging 450 percent more than the normal fare on some location. This is the solid reason how uber is using a chief trick to exploit customers/riders.
                Reply
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                Alok shah
                May 30, 2017 at 12:12 am
                Why uber's driver partner should be forced to stay off road by other uber's driver partner. We the driver partner should understand the problem. We all should unite and not to fall under uber's chief tricks. Uber is exploiting both riders and driver directly or indirectly. I guess president is quit mistaken how could he say we earn Rs25000 to 30000 . I don't agree with him . If the uber driver partner stay 18 hours online they might earn Rs 25000/ month. But driving 18 hours is not an easy task. Uber should be reasonable to the driver partner.
                Reply
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