Triumph Motorcycles India has inaugurated one of the largest of its dealerships in India at Gurugram, Haryana. The iconic British brand now has a total of 15 dealerships in the country and hopes to expand business in smaller cities as well. Triumph also has mobile dealerships that move from city to city, where dealerships have not been set up yet. The brand new store in Gurugram will be, as Vimal Sumbly, MD, Triumph Motorcycles India puts it, a buying store more than a selling store. What that means is, he elaborates, that this store will allow customers to make informed buying decisions based on the experience had at the centre and while riding. Triumph is the fastest growing premium motorcycle manufacturer in India and the inauguration of this dealership also celebrates the fourth year of the brand’s operations in India.
Not just a showroom, One Triumph Gurugram also has special zones such as a consultation coffee lounge for the team to take customers through all the options available, a build your own bike zone to help with customization of bikes, a merchandise display area for customers to choose the best gear from and service bays dedicated to maintenance and repairs.
“The opening of the Gurugram dealership will further strengthen the Triumph marquee in the northern part of India. The comprehensive suite of after-sales services will ensure the best in class amenities for our esteemed customer base here. We are suitably excited that the opening of this ultra-modern dealership coincides with our fourth anniversary celebrations. This only goes to show our commitment to India and its importance as a market. We are grateful for the great response we’ve received from the entire riding fraternity so far and hope to continue delighting them with more ground-breaking products,” Vimal Sumbly, Managing Director, Triumph Motorcycles India Pvt. Ltd. Said.
Triumph Motorcycles Gurugram has been located very conveniently in an up class area, and has been designed to match the international Triumph standards.
“We are partnering with this iconic brand for the second time and are proud to be part of such a globally celebrated brand network of Triumph. We will continue to up the ante for customer satisfaction with utmost importance and we see a perfect match of our philosophy with the ethos of Triumph Motorcycles. We will do our best to ensure that highest standards of sales and service are maintained,” Kunal Gambhir, Dealer Principal, One Triumph – Gurugram said.
As with every other Triumph Motorcycles dealership, the staff at One Triumph has been trained by service engineers trained exclusively in Hinckley at the headquarter of Triumph, UK to deliver best-in-class pre-and post-sales experience in synch with the global standards.