CRCS Sahara Refund Portal (mocrefund.crcs.gov.in) FAQs, Application Process Updates (July 20): Promising much-awaited relief to crores of depositors who have their money stuck in Sahara Group, Union Minister of Home and Cooperation, Amit Shah on Tuesday (July 18) announced the launch of ‘CRCS Sahara Refund Portal’. The new online platform will help aggrieved depositors get their money back, starting with Rs 10,000 per depositor in the initial phase.

Online Application Form: The form to apply for a claim from Sahara Group is available on the Sahara Refund Portal (mocrefund.crcs.gov.in).

Application Process: Deposits will have to register themselves on the CRCS Sahara Refund Portal with necessary details (see below for terms and conditions)

“This Portal has been developed for submission of legitimate claims by the genuine depositors of four Cooperative Societies namely; Sahara Credit Cooperative Society Ltd., Saharayan Universal Multipurpose Society Ltd., Humara India Credit Cooperative Society Ltd. and Stars Multipurpose Cooperative Society Ltd,” the Ministry of Cooperation said.

However, there are several terms and conditions to claim deposits. This Live Blog will provide all details that depositors need to know to claim their money back, as per the information shared by the Ministry of Cooperation. Stay tuned for updates.

Live Updates

CRCS Sahara Refund Portal (www.mocrefund.crcs.gov.in) Frequently Asked Questions - Key Updates

11:36 (IST) 20 Jul 2023
What should you do if you have multiple deposit accounts with Sahara Group?

In case the depositor has multiple deposit accounts, the depositor needs to fill out a single Claim Application Form for all of them. However, you must scan and upload the original certificate of deposit (CD) or passbook individually for each account.

10:43 (IST) 20 Jul 2023
Can you file a claim request without Aadhaar-linked bank account?

No, without Aadhaar seeded bank account Depositor cannot file a Claim. The Aadhaar seeding shall facilitate secure fund transfer to the genuine Depositor’s Bank account, the Ministry says.

10:23 (IST) 20 Jul 2023
How much refund can you get?

Union Home Minister and Minister of Cooperation Amit Shah has said that through this portal, the first payment up to Rs.10,000 will be made to one crore investors who had deposited Rs. 10,000 or more. He said that complete data of all four societies is available online for application on this portal.

Shah further said that all necessary provisions have been made in this process so that there is no scope for any kind of manipulation or injustice to any genuine investor.

09:43 (IST) 20 Jul 2023
What Cooperation Minister Amit Shah said

At the launch of Sahara Refund Portal on July 18, Union Minister Amit Shah said this initiative is important because the concerns of people whose hard-earned money is stuck in these 4 cooperative societies were not paid attention. “In such cases, generally multi-agency seizure often happens but no agency thinks about the investor. This leads to feeling of great insecurity and mistrust towards cooperative societies.”

Shah further said crores of people of the country do not have capital but they want to contribute in the development of the country and there is no other way than cooperative movement. In this direction, Prime Minister Narendra Modi took a decision to form a separate Ministry of Cooperation. He said that co-operative is the only movement in which big works can be done by combining small capital to create big capital.

16:35 (IST) 19 Jul 2023
How will you receive the refund /claimed amount?

The refund of the claimed amount will be directly credited to Depositor’s Aadhaar-seeded bank account only after 45 days from the date of successful claim submission.

16:34 (IST) 19 Jul 2023
Whom should you contact for assistance during claim finding process?

The Ministry of Cooperation says that for any queries during the filing process, you should contact to the respective Sahara Societies as mentioned below:

1. Humara India Credit Cooperative Society

2. Sahara Credit Cooperative Society Limited

3. Saharayan Universal Multipurpose Society Limited

4. Stars Multipurpose Cooperative Society Limited

You can contact them via toll-free numbers

1800-103-6891 and 1800-103-6893

14:56 (IST) 19 Jul 2023
What to do, if you are unable to download the Claim Request Form?

You should refresh the page and try to download the Claim Request Form again

14:16 (IST) 19 Jul 2023
What should be the specifications of the documents being uploaded?

According to the Ministry, the documents uploaded should be on grayscale or color scale, vertically aligned. The size of the document should be restricted to 200KB for Deposit Certificate/Passbook; 2 MB for Completed pre-filled and executed Claim Application Form and 50 KB for PAN Card.

14:10 (IST) 19 Jul 2023
Watch: How to apply?

Depositors can watch a small video providing details of how to apply for refund on this link- https://mocrefund.crcs.gov.in/Help

13:57 (IST) 19 Jul 2023
File formats in which you can upload documents

Depositors can upload documents in PDF/JPEG/PNG/JPEG2 file formats

13:22 (IST) 19 Jul 2023
Sahara Refund Form: Can you add more claims after submitting the Claim Form?

Depositor will not be able to add further claims once the Claim Form is submitted. Therefore, you should ensure that all the details are accurately entered and verified before submission, the Ministry says

12:54 (IST) 19 Jul 2023
What should you do if you have multiple deposit accounts in Sahara Group?

If the Depositor has multiple deposit accounts, Depositor needs to fill out a single Claim Application Form for all of them. However, Depositors must scan and upload the original certificate of deposit (CD) or passbook individually for each account, the Ministry says.

12:49 (IST) 19 Jul 2023
Should you provide details of all deposits in a single claim form?

The Ministry of Cooperation says the Depositor has to provide details of all the deposits across all Sahara societies where the Depositor has outstanding dues receivable by adding all the claim details, one by one, in a single claim form.

12:27 (IST) 19 Jul 2023
Documents for claim above Rs 50000

The Depositor has to attach following documents:

a. Deposit certificate/ Passbook

b. Claim Request Form

c. PAN Card (if claim amount is Rs. 50,000/- and above)

12:22 (IST) 19 Jul 2023
Is PAN Card compulsory to claim refund?

According to Ministry of Cooperation, the Depositor has to provide details of PAN card mandatorily, if claim amount is Rs. 50,000/- and above, across all Sahara Societies. PAN is not mandatory for claim amounts below Rs 50,000.

11:15 (IST) 19 Jul 2023
What details you need to provide to submit claim request

According to the ministry, the Depositors are required to provide following details:

a. Membership no.

b. Deposit Account no.

c. Aadhaar linked Mobile no. (Mandatory)

d. Deposit certificates/ Passbook

e. PAN card (if claim amount is Rs. 50,000/- and above) (Mandatory)

10:49 (IST) 19 Jul 2023
How to login on Sahara Refund Portal: Step-by-step guide

Sahara Refund Portal Login: If you want to login on the Sahara refund portal to claim money back, follow the below steps:

Step 1: Visit the Home Page of CRCS Sahara Refund Portal (https://mocrefund.crcs.gov.in) and click on’ Depositor Login’

Step 2: Fill in details like last 4 digits of your Aadhaar Card, and mobile number linked with Aadhaar, on the Depositor Login Page accurately.

Step 3: Click on ‘Get OTP’ and enter the OTP received. Click ‘Verify OTP’ to login.

10:37 (IST) 19 Jul 2023
How to register on Sahara Refund Portal: Step-by-step guide

If you want to register on the Sahara refund portal to claim money back, follow the below steps:

Step 1: Visit the Home Page of CRCS Sahara Refund Portal (https://mocrefund.crcs.gov.in) and click on ‘Depositor Registration.’

Step 2: You will have to fill in the details like last 4 digits of your Aadhaar Card, and mobile number linked with Aadhaar, on the Registration Page accurately. Then click on ‘Get OTP’ and enter the OTP received on your mobile number.

Step 3: After entering OTP, click on ‘Verify OTP’ to complete the mandatory registration process.

10:12 (IST) 19 Jul 2023
Sahara Refund Fee: Do you have to pay any fee?

No. The ministry says that refund application is free of cost. There are no applicable charges for filing the Claim form.

09:53 (IST) 19 Jul 2023
CRCS Sahara Refund Portal: Depositor Login Link

Depositors can log in to the refund portal with their Aadhaar and Aadhaar-linked Mobile numbers. The direct link is - https://mocrefund.crcs.gov.in/Depositor/Login

09:43 (IST) 19 Jul 2023
Eligibility for Refund: Who can file a claim online?

According to the Ministry, to be eligible for refund, the depositors must have made deposits and have outstanding dues receivable before the following dates, for filing a claim request:

22nd March 2022 for:

  • Humara India Credit Cooperative Society Limited, Kolkata.
  • Sahara Credit Cooperative Society Limited, Lucknow.
  • Saharayan Universal Multipurpose Society Limited, Bhopal.
  • 29th March 2023 for:

  • Stars Multipurpose Cooperative Society Limited, Hyderabad
  • 09:27 (IST) 19 Jul 2023
    Eligibility: Who is eligible to claim refund through CRCS Sahara Refund Portal?

    Only the genuine and legitimate Depositors of four Sahara Group Societies are eligible for a refund through the CRCS Sahara Refund Portal, according to the Ministry of Cooperation.

    These societies are:

  • Humara India Credit Cooperative Society Limited, Kolkata.
  • Sahara Credit Cooperative Society Limited, Lucknow.
  • Saharayan Universal Multipurpose Society Limited, Bhopal.
  • Stars Multipurpose Cooperative Society Limited, Hyderabad.
  • 09:23 (IST) 19 Jul 2023
    What is CRCS Sahara Refund Portal?

    According to the Ministry of Cooperation, the CRCS Sahara Refund Portal is an online platform designed for processing refunds of depositors of four Sahara Group Co-operative Societies as per the Hon'ble Supreme Court directive dated 29th March 2023.

    CRCS Sahara India Refund Portal (www.mocrefund.crcs.gov.in) Important Updates | Sahara Refund Portal News | Frequently Asked Questions | Sahara India Refund - How to Apply, How to Claim Refund, What is the Eligibility - All details depositors should know