Kapture, a SaaS-based customer experience platform, announces the appointment of Gaurav Juneja as the new chief revenue officer (CRO). As part of the strategic appointment, Juneja will be responsible for developing and executing global growth strategies for Kapture’s business across Indian and international markets.
Juneja has over 15 years of experience in building a revenue sales funnel and managing and maintaining relationships across organisational functions and the company’s clientele. He is a business leader with a proven track record for driving integration between all revenue functions. Gaurav’s strategic focus will be on enhancing Kapture’s market adoption and expanding its footprint, leveraging the platform’s capabilities to deliver customer experiences.
“Gaurav Juneja is in complete tandem with Kapture CX’s exponential growth trajectory. We have confidence in his ability to lead and contribute to the company’s growth and prowess. Together, we look forward to delivering exceptional customer experiences and revolutionising the industry,” Sheshgiri Kamth, CEO and co-founder, Kapture said.
“I am truly excited to join Kapture as the Chief Revenue Officer, drawn by our shared mission of revolutionising customer experiences. In today’s ever-evolving landscape, where customers crave seamless and contextual conversations, Kapture stands out with its AI-first platform and a unique vertical focus on sectors like Retail and Ecom, BFSI, Consumer Durables and Travel. What sets Kapture apart is not just its vision but its tangible impact, with over 400 leading enterprise customers leveraging the platform across the US, South East Asia, and India.” Gaurav Juneja said.
Prior to his joining at Kapture CX, Juneja served as head of digitalisation at Google where he worked with some of the largest Omni channel businesses in BFSI, Retail, Auto and FMCG verticals. His venture into entrepreneurship saw him co-founding StarQuik, a testament to his visionary leadership and knack for innovation, which was later acquired by TATA Trent, marking a significant milestone in his career. Juneja’s extensive experience also includes senior roles at renowned businesses like Lehman Brothers and Reliance, where he demonstrated exceptional skill in driving growth and leading teams to success.
Juneja’s unique blend of technical expertise, entrepreneurial success, and executive leadership makes him the ideal candidate to lead our revenue strategies as we aim for exponential growth globally at Kapture CX. He did his MBA from IIM Lucknow and graduated from the University of Delhi.