After a string of complaints regarding income tax portal glitches from individual taxpayers and tax professionals, the Central Board of Direct Taxes (CBDT) has decided to initiate a comprehensive overhauling of the digital infrastructure of the Income Tax Department with the introduction of Taxnet 2.0.
This upgrade aims to address the issues faced by taxpayers, ensuring faster page loading times and a significantly improved user experience. Taxpayers can look forward to a more efficient and seamless e-filing process in the upcoming tax season.
CBDT awards Taxnet 2.0 project to Bharti Airtel
The CBDT has awarded the Taxnet 2.0 project to Bharti Airtel for providing network connectivity, facility management services and video conferencing services to the Income Tax Department (ITD), subsequent to approval by the government.
This is a state-of-the-art technology, providing secure, reliable and seamless connectivity services and marks a significant advancement over the current Taxnet 1.0 project. It will go a long way in enhancing the digital infrastructure of the department.
Taxnet 2.0 to improve user interface, loading speeds on e-filing portal
According to experts, recently, many taxpayers experienced delays while using the online facility for ITR filing, with each page taking a significant amount of time to load. In the next ITR season, one can expect improvements in the e-filing portal’s interface, leading to faster loading speeds.
However, Taxnet 2.0 is unlikely to assist taxpayers who are rushing to meet the July 31 deadline this year. Looking ahead, the user experience with the income tax portal is expected to improve in future ITR filing seasons.
Taxnet 2.0 aims to revamp the Income Tax Department’s network system, provide enhanced security, improved reliability, and a seamless user experience for all stakeholders. Bharti Airtel Ltd, renowned for its expertise and innovative solutions in the field of telecommunication, has been selected for this critical project through an open tender selection process.
Also read: Who should file ITR-1 Sahaj? Steps to file tax return online
ITR filing: Key features of Taxnet 2.0 project
The key features of Taxnet 2.0 project include enhanced security by utilizing state-of-the-art technology to protect sensitive data and ensure privacy, higher reliability by delivering consistent and dependable service to departmental users across the country and seamless connectivity by ensuring smooth and uninterrupted access to departmental users, thereby enhancing tax services for citizens and businesses alike.
The implementation of Taxnet 2.0 project will provide a robust network connectivity platform to the ITD that further advances the government’s commitment to modernizing our digital infrastructure and delivering high-quality services to the public.
Recently many taxpayers faced issues while using the online facility for ITR filing as opening each page of the tab was taking substantial time. We can expect that in the next season of ITR, taxpayers may find the e-filing portal’s interface to load at a faster speed.