Nokia is planning to re-enter the smartphone business in 2017, a slide from Nokia’s Capital Markets Day 2016 has revealed. The event that was held on November 15 for investors, the company stated that 2017 will represent “Nokia brand’s return to smartphones.,” Phone Arena reported on Friday.
Since it does not have the required manufacturing facilities, Nokia will rope in Finnish company HMD Global, and Taiwanese giant Foxconn to manufacture the smartphones. Led by former Nokia execs, HDM will “develop, market and sell Nokia-branded phones and accessories”, while Foxconn is dealing with R&D and manufacturing, the report added.
The first smartphone of Nokia after its comeback is rumoured to be the D1C that runs on Android 7 Nougat with a Snapdragon 430 processor, and offers a 1080p display and 3 GB of RAM.
Earlier on Thursday, the Finnish technology firm rolled out major updates in its “Motive Customer eXperience Solutions” (CXS) software portfolio with advanced machine-learning capabilities to reduce costs and improve customer experiences. Developed by Nokia Bell labs, Nokia Motive Service Management Platform (SMP) 7.0 and Motive Care Analytics (CAL) 2.0 use machine-learning algorithms — advanced capabilities that give computers the ability to learn without being explicitly programmed, the company said in a statement.
“By providing the earliest possible detection of network issues and streamlining help desk and self-care interactions, these new Nokia solutions reduce IT and care costs and result in more loyal customers,” said Bhaskar Gorti, President of Applications an Analytics at Nokia.
Nokia Motive SMP 7.0 analyses data from previous workflow executions, the network and customer premises equipment. It enables service providers to quickly find the optimal remediation to issues when subscribers contact help desk agents or use self-care.
“Nokia Motive CAL 2.0 automatically correlates customer help desk calls and self-care actions with network, service and third-party application topologies to identify call anomalies,” the company said in a statement.