Income Tax Return (ITR) filing on WhatsApp: Now income tax returns can be filed via WhatsApp, using the power of artificial intelligence (AI). ClearTax, India’s leading online tax-filing platform, has started this facility under which AI-driven service simplifies tax filing for blue-collar workers, especially drivers, delivery executives and home service providers.
Which ITR forms are supported by this service?
“The new solution harnesses the power of artificial intelligence to provide a seamless, chat-based experience directly through WhatsApp, making it accessible to a wide range of users,” according to a release by ClearTax. Currently supporting ITR 1 and ITR 4 forms, the service caters to the needs of most low-income taxpayers, it added.
The tax-filing portal is expecting millions of low-income Indians to benefit via a seamless, chat-based experience on WhatsApp and get TDS refunds.
WhatsApp-based ITR filing solution
ClearTax’s groundbreaking WhatsApp-based ITR filing solution is aimed at simplifying tax filing for over 2 crore of low-income blue-collar individuals in India who often miss out on tax refunds due to complexities in the filing process, the platform said.
“Understanding the diverse linguistic landscape of India, ClearTax offers the service in 10 languages including English, Hindi, and Kannada, ensuring broader reach and usability. The platform also features a secure payment integration system, allowing users to complete the entire process, from filing to payment, within the familiar WhatsApp interface,” ClearTax said.
How does this AI-powered tax-filing service work?
Users can easily gather and submit required information through images, audio, and text, streamlining the data collection process.
The AI bot is powered by advanced language models, provides instantaneous help, guiding users through every step of the process. Moreover, the AI-powered system automatically selects the most beneficial tax regime for each user, maximizing potential savings.
Also read: Who should file ITR-1 Sahaj? Steps to file tax return online
Who will be benefitted the most from this service?
“The service is particularly beneficial for blue-collar workers, including drivers, delivery executives, home service providers, and many more. By leveraging the familiarity and widespread use of WhatsApp, ClearTax is making tax filing more accessible and user-friendly than ever,” ClearTax said.
Archit Gupta, founder, CEO of ClearTax said, “Our WhatsApp solution addresses a critical gap in tax compliance that has long plagued India’s workforce. We’re not just simplifying tax filing, we’re democratizing financial empowerment. We are making Bharat Aatmanirbhar and financially self reliant.”
“By bringing this service to WhatsApp, we’re meeting people where they are, eliminating technological barriers, and ensuring that millions of hardworking Indians can claim their rightful refunds with just a few taps on their phones. This isn’t just about convenience – it’s about financial justice and inclusion,” he added.
ClearTax is running financial education campaigns to enlighten potential filers about the benefits and importance of filing their ITR, it said.