Genpact has introduced a controversial new policy mandating a 10-hour workday for its employees, set to take effect in mid-June, according to a report. Those who fail to meet this requirement may reportedly be subject to performance reviews.
Despite the increased working hours, the policy does not include a corresponding hike in base salaries, the report notes. As per The Hindu, the tech and services firm will be using an internal tool to monitor employee productivity by tracking their active hours.
Employees who meet the 10-hour daily requirement can reportedly earn up to 500 points a month, translating to Rs 3,000 in incentives. The report further mentions an additional 5% bonus, which is roughly Rs 150 – for every extra hour logged beyond the mandate.
Employee reactions: Confusion and discontent
The policy has stirred unrest among Genpact employees, especially at its Hyderabad office, where the work environment has reportedly grown “tense” and morale has taken a hit.
One of the key concerns raised is the way the policy was communicated. Rather than coming from official HR channels, managers and team leads reportedly passed along the information informally, adding to employee confusion and anxiety.
“There’s nothing on paper. It’s all word of mouth. If anyone challenges it, they’re accused of being difficult and risk termination,” a senior recruitment staffer told The Hindu.
How employee reacts
Frustrated employees have also taken to social media to voice their concerns. One LinkedIn post by an assistant manager at Genpact, questioned the rationale behind the new requirement:
“#For10HrLogin – Is this the new standard or a step backward? As professionals striving for excellence, we’re no strangers to going the extra mile. But mandating a 10-hour login raises some important questions about work-life balance, productivity, and mental health. In today’s world where efficiency and output matter more than screen time, shouldn’t we focus on results, not hours? Extended login hours can lead to burnout, reduced creativity, and disengagement. I urge leadership to reconsider – is this sustainable, and is it truly what drives growth? Open to hearing others’ views. Let’s talk about healthier, smarter ways to work.”
A LinkedIn user shared his post by captioning that “Your 14-hour shift funds their private jet. Keep chasing that fake balance.”