Buy Infosys with target price of R2,550. Vishal Sikka is talking about moving away from “same mess for less” to “doing more with less for more” that require change in culture. Infosys’ focal-points are on being mindful, curious, speak-up and understand clients’ needs that are integral to Design Thinking.
We take a deep dive into the benefits of “Design Thinking” (DT) that could be useful for current paradigm like Agile, which are critical for addressing new technologies adoption. Clients are clear about the business outcome they want, but unclear about ways to achieve it. We believe Infosys’ push toward DT could help them understand the clients’ need and business requirements by posing questions to clients.
DT can be regarded as problem solving methods. In DT, a large part of the problem solving activity comprises of defining and shaping the problem. The effort is to ask questions like “What? How? Why?” to lead to creative solutions of the problem. The problem solver is cognizant of technical feasibility while contemplating the business problem. Design Thinking’s interrogative approach helps formulating the clients’ problem with deep understanding of the clients’ business need.
By Prabhudas Lilladher