Apple iPhone 6S customers can get their battery replaced and if you want to check if your phone is eligible for the replacement Apple has a new tool. Under the new program, it has been said by Apple that iPhone 6S devices made between September and October 2015 have a small issue with the battery but is not a major security problem. In a page set up by the company, consumers can locate the details of the new program under which there is the new tool which can be checked if the iPhone you possess qualifies for the replacement.
The new tool by Apple enables the user to enter the serial number of the smartphone and check it their iPhone is eligible. In a previous post by 9to5Mac, it put out information about the serial numbers on the list. According to that report the 4th and 5th letter of the serial number determined if the phone was qualified for replacement. The numbers were Q3 to Q9 and QC, QD,QF, QG, QH, and QJ.
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If you have an iPhone 6S and wish to find the serial number, you need to go to Settings>General>About. Go down to the serial number option. Enter that serial number on the Apple Support page and you will know if your iPhone is eligible for replacement or repair. Do remember to check the country code as well while searching for the serial number as it will tell you what needs to be done to replace the phone battery. Apple’s support page is available at apple.com/in/support/iphone6s-unexpectedshutdown/
According to Apple, some of the iPhone 6S devices have been shutting down unexpectedly even when having 30 to 40 percent battery already left in the device. The smartphone starts again only when plugged back in. Apple has said that after examining the device of its eligibility and the fault and then replace the battery free of cost. Interestingly, if your display screen is broken, make sure you pay for that as they cannot replace batteries if the screens are broken.
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Make sure you delete all your data before giving the phone for repairing and shut down the ‘Find my iPhone’ option also. Users have also reported about a battery drain issue in the latest iOS 10.1.1 update, as their iPhones have been unexpectedly shutting down even if they have 50 percent charge left. This is happening to the latest iPhone 7 as well, but there has been no word on this from the company till now.
