Information technology major Infosys has announced plans to hire 20,000 college graduates in FY27 as it expands its focus on artificial intelligence services, CEO Salil Parekh confirmed to moneycontrol.com at the World Economic Forum annual meeting in Davos.

“From April 1, 2026 to March 31, 2027, Infosys will hire another 20,000 college graduates; it’s already in our plan,” Parekh told Moneycontrol.

This comes at a time when many global technology companies are cutting jobs. Infosys has already hired 18,000 graduates in the first nine months of FY26. The company’s total employee strength rose by more than 5,000 in the December quarter, and it expects total fresher hiring in FY26 to reach 20,000, according to the report.

Parekh said the Bengaluru-based company is seeing strong opportunities coming from AI, even though some traditional areas of work are facing pressure. “We see some places where there’s compression and some places where there’s growth. And we see the growth a little bit more than what we see on the compression,” the news outlet quoted Parekh as saying.

How AI is rising demand across key services

The Infosys CEO explained that AI is driving fresh demand for services in areas such as software development, customer support and modernising older applications. This is being powered by the growing use of AI agents and different foundation models.

“If you take an example of software development, where there’s a lot of (AI) agents being developed on different foundation models. There’s work going on, for example, on customer service, when there are old legacy applications and how to modernize them using agents,” Parekh said, while noting that these new opportunities are emerging even as some existing work slows down.

Parekh also told the news outlet that client interest in AI has moved beyond small pilot projects. Adoption is picking up quickly, especially in sectors like financial services, with many projects now being implemented on a large scale.

“In financial services, (out of) 25 of our largest clients, (in) 15 we are the AI partner of choice… So these are real projects. This is not proof of concept. These are projects in banks, which are being used at scale today,” he said.

AI pricing models still evolving

On whether AI could lead to lower pricing, Parekh said pricing models for AI-driven work are still evolving. He explained that companies are beginning to combine human teams with AI agents, but this is still at an early stage.

“It’s still an early time period, we are already doing some of the pricing based on agents, pricing based on joint teams, which is agent plus human, but it’s a very small number of that work,” he said, adding that clearer and more standard pricing models could develop over the coming quarters and years.

Talking about technology spending in 2026, Parekh said large companies in the US appear to be benefiting from stronger GDP growth, which could support higher technology investments.

“What appears to be is that many of the large companies are seeing the growth of the US GDP. This is more for the US side first than for Europe,” he said.