Aatithya, a complete property management system of Dataman Computer Systems, is a reliable, customisable and cost effective solution for managing the diverse requirements of the Indian hospitality industry By Rituparna Chatterjee
Dataman Computer Systems, an IT company based in Kanpur, has been providing quality software development, product development, custom application development, enterprise application and web development services for more than two decades in India. It has several products under its portfolio including – Aarogya, a National Accreditation Board for Hospitals & Healthcare Providers (NABH) compliant software that provides solutions across the healthcare industry; Paysoft, a comprehensive human resource management system; Aatithya, a complete property management system; Vitrak, a software solution for FMCG distributors; Floursoft, a software catering to the needs of flour mill owners; Abhushan, a complete software solution for the jewellery industry; Automan, a software for automobile dealers, workshops and spare traders; Vastralaya, a software for cloth merchants, among others. Speaking about the company, Viral Majithia, Aatithya vertical head (west), Dataman Computer Systems states, “Our company is focused on delivering proven business solutions that provide measurable results to its clients. Our portfolio and an impressive client list of more than 5000, are a result of more than 20 years of experience in this field.”
Dataman Computer Systems launched Aatithya, a complete property management system, around 10 years ago. “When we started with Aatithya, the system was completely on DOS. So it is that old a technology, which has now evolved and is running on MS Windows 2000/XP/Vista/2007/2008 platforms and is based on MS SQL server database technology. This technology makes it highly stable, robust, reliable and cost effective. Aatithya is simple to use and easy to implement and can be installed across budget hotels, motels, lodges, guest houses, malls, resorts, clubs, restaurants, banquets, etc,” opines Majithia.
Aatithya can be customised to cater to the varying needs of the hospitality industry. Majithia mentions, “Depending on customer requirements, we customise the software. Presently, we have made around 1600 installations.” For Aatithya, the target segment among hotels are the small, standalone ones where the room inventory is between 20-150. He adds, “We are targeting small, standalone hotels since most of them are still doing everything manually. We need to make them understand how technology will help simplify their operations. Eight to nine room hotels are the easiest ones to convince. We give a thorough training to the hotel staff and apart from that our customers can get tele-support from us.”
Key features of Aatithya
- Manage multiple properties with multiple currencies
- Centralised operations for all departments
- Interface with latest devices for EPABX, ARS, Room Lock and Barcode
- Daily MIS and security system
- Automatic integration between operations, front-office and back-office departments
- Customised reports as per client requirement
- Manage inventory to reduce extra investment
- An attractive user-freindly and easy to navigate interface
- Powerful night audit mechanism that requires no shutdown
- Powerful audit trails ensure secure data processing
- Meets all statutory compliance for government departments
- One of the simplest ERP software solutions for the hospitality business.
When asked about cloud-based PMS versus the offline mode, Majithia says, “We are presently offering the offline system, which can be made cloud-based by creating a static IP and so on. But today everybody is on cloud. Companies prefer having their data on the server first and then reflecting it on the cloud. Today, we also have the software which detects external hacking. Technology is changing based on how the customer is changing. Hence, if a customer has a specific demand, we can cater to that demand. We have a staff of 250 people which includes call centre executives and researchers.”
Reaching out
With its head office in Kanpur, Dataman Computer Systems has been majorly catering to the hospitality industry in Kanpur and other regions in North India. It has been a few months since Aatithya has been introduced in Mumbai. “If you go north, every 50 km you will find one-two installations of Aatithya. We have been operating in Delhi since seven years and other metro cities as well. This is the first time we have entered Mumbai and we want to capture this market. We are planning to explore the western region and few months down the line we will expand tosSouth India,” tells Majithia.
With several hotel management software brands being present in India, how does he view competition in the India market? He states, “According to me, if you are in business and you don’t have competition then you won’t evolve and can’t improve your product. We participate in exhibitions to reach out to a larger audience, organise demonstrations in hotels, push our LinkedIn profile to hotel managers, etc, to create awareness about our product.”