Volvo Car India, has revamped and strengthened its management team under the leadership of MD, Jyoti Malhotra.
The company has undertaken a strategic talent initiative with realignment of its Management Team and critical roles in the organisation structure over the past few months. This restructuring it says leverages the collective strength of the internal leadership and provides the required momentum towards its growth ambition of becoming fully electric by 2030 and a leader in direct-to-consumer online sales.
“The management team restructure underscores Volvo Car India’s commitment to accelerating full electrification while maintaining excellence. It reflects our proactive stance in adapting to the evolving automotive landscape, ensuring innovation and connecting with the emerging younger customer base in the luxury e-mobility segment. By leveraging internal talent and with fresh perspectives, we’re poised to lead the industry towards a greener, more sustainable future.” said Jyoti Malhotra, Managing Director, Volvo Car India.
Aarti Mansukhani, Director People Experience, Volvo Car India said, “The strengthening of Volvo Car India’s leadership team and bringing together diverse talent showcases the company’s commitment towards providing trans functional excellence in customer experience at all levels and leveraging the team’s understanding of a new category of young and evolved customers who are keen to go in for luxury e-mobility. All our leadership team members at Volvo Car India drive Volvo EVs so as to gain firsthand experience of our customer aspirations when they opt for our EVs.”
The key changes in the Management Team are as below.
Kalpit Shishodia, who previously led the Customer Service function since 2017, has been promoted to the role of Director Commercial Operations, overseeing all revenue generating functions under sales & service to ensure profitable growth, including sales of new & used cars, parts, accessories & related value chain as well as the required tech support for all products.
Prashant Khanna, who has been with the organisation since 2018, has been elevated to the role of Director Business Transformation & Retail Development. In his new role, he will be responsible for leading the transformation of retailers from the traditional business model to being profitable partners in the carmaker’s journey of becoming a fully-electric car company, at the same time minimising carbon footprint through the green-dealer initiative. He also leads the implementation of all digital platforms required to support online-direct-to-consumer sales and the consumer relationship centre which is pivotal in ensuring a positive customer experience.
Jyotsana Singh Kaushik has recently joined the organisation as Director of Marketing & PR, with a focus on driving strategic marketing initiatives to further strengthen Volvo Car India’s position as the preferred brand in sustainable e-luxury automobile domain. In her role, she is also responsible for driving CRM through customised luxury experiences as part of Volvo Car India’s Tre-Kronor customer loyalty program.
Priyanka Khatri has been appointed as the Head of Legal & Compliance. She brings on board the required legal expertise to support the organisational transformation and commitment to ethical business practices. In her role, she is also responsible for ensuring the organisation’s governance & ways of working continue to be aligned with the local laws of the land.
Nitin Agarwal, serving as the Chief Financial Officer, has been with the organisation since 2016. He plays a key role in the transformation journey by continuing to secure & strengthen the financial position of the organisation including the industrial footprint and capitalising on potential growth opportunities within the industry.
Aarti Mansukhani, Director People Experience, has been with the organisation since 2019. In her role, she is responsible for driving key people initiatives focusing on enhancing engagement, securing the required transformation competence and future-proofing the organisation with the right talent mix of ‘build vs buy’. She also plays a key role in supporting the business through effective change management & communication platforms.
Volvo Car India aims to achieve 50% of its sales through electric vehicles by 2025, with the ultimate goal of transitioning into a fully electric company by 2030.
