Compuware Corporation announced a significant new release of its IT service management solution, Vantage for Indian enterprises. Vantage 11 represents a major leap forward from traditional approaches to managing application performance. Benefits include shortening IT organizations? time to achieve value from Business Service Delivery and significantly reducing resources and costs to find and fix application performance issues.
Vantage 11 is the only solution that provides a top-down approach to IT service delivery that starts from the end user perspective. The new release brings together proactive issue identification, quantification of business impact and problem resolution into a single solution.
?Compuware has created a unique solution for the Indian market, as it ensures that everything we measure and report on is in context of our end users and critical business services,? said Vivek Kumar Sharma, Country Head Sales, Compuware. ?This signifies a big step in our commitment to the country and our expansion plans. We believe that through this solution, our customers will be able to reduce the adverse effects of the current economic condition. Indian enterprises will in fact be able to save up to 20% of their costs through our solutions.?
Vantage 11 delivers end-to-end visibility across the entire infrastructure for all application types and a straightforward path to Business Service Delivery adoption. Vantage 11 transforms how IT organizations deliver application performance to end users with the following innovations:
— A performance-driven service model that provides visibility into the relationship between the IT infrastructure and the critical business services it supports. This allows IT to understand the impact of issues, better support and align with their business customer, and sets the foundation for improving IT maturity. The service model is automatically generated with information gathered from Vantage and third party monitoring solutions, as opposed to building relationships in a costly and failure-prone CMDB initiative.
— Unified performance analysis to eliminate finger pointing and bridge the gap between high-level dashboards and detailed troubleshooting tools. This helps IT to quickly find and fix the root cause of application performance issues, whether the information comes from Compuware or other vendors, enabling IT organizations to leverage existing monitoring investments.
— Comprehensive, real user and synthetic monitoring in a single dashboard, providing visibility into the true end user experience and business impact quantification of poor application performance.
— Integrated deep-dive analysis into application performance root causes, including Java and .NET applications, network or server infrastructure elements, and the mainframe.
?As applications have become more complex and distributed, the ability to see the overall health of an application by using traditional approaches to application performance monitoring is very limited,? said Will Cappelli, Research Vice President with Gartner. ?Organizations need to look at how the application behaves from end-to-end. Without this more holistic view, you can?t understand the health of the application or what the application?s quality is for the end user?.
To ensure that enterprise applications are performing as expected, IT needs to have visibility into the actual experiences of all end users, all of the time; the ability to proactively isolate problem areas and eliminate the root cause of the problem; and, finally, the ability to provide key stakeholders with the information they need to ensure business needs are being met. Vantage 11 brings these three areas–end user experience monitoring, application performance management and business service management-together in a single, integrated solution.
?Cutting costs while maintaining or improving the service IT delivers to the business is utmost in the minds of our customers,? said David Sajoto, Solution Sales Director, Compuware Asia Pacific & Japan. ?Vantage breaks new ground by bringing together a single solution for monitoring performance from the end user perspective, quantifying business impact and resolving issues regardless of the source of the problem. Organizations that adopt Vantage 11 will reduce resources needed to find and fix problems, significantly improve critical application response time and ultimately increase customer satisfaction.?
To launch this product, the company is carrying out a unique road show across the world. ?We are carrying out this road show across places like Hong Kong, Singapore, Malaysia, Australia, and the US aside from India. In India, the road show is being conducted in Bangalore and the theme would be to ?GET IT TOGETHER?. Through this we want to communicate the importance of a unified approach to delivering and managing application performance to all companies? said Linh Ho, Senior Product Marketing Manager, Compuware.
Compuware also continues to strengthen its position as the global leader in end-to-end application performance by announcing enhancements to the worldwide Compuware partner program. Included in this announcement are new programs, solution service offerings and go-to-market resources that enable partners to effectively address the significant application performance and IT management challenges confronting organizations worldwide. With regard to India operations specifically, the company is looking at doubling its headcount in the country over the next year.