Mobile technologies have taken the education sector by storm and have facilitated a completely new dimension to the learning process. Learning that has traditionally been construed as an activity that takes place in a predetermined location has got transformed as an activity that can be performed anywhere, thanks to the technologies and devices related to mobility.
Devices such as PDAs, portable media players, tablets and smartphones as well as enhanced bandwidth access are making it feasible to introduce a new learning experience for the students and the teachers.
M-learning not only enables the mobile learners to access the content anyplace, anytime, but if properly trained, teachers can take advantage of on-the-spot field experiences and enrich the content. The instant feedback and collaborative exchange of ideas and responses infuse a new enthusiasm and energy to the education process. Schools are increasingly adopting this mode of learning delivery replacing or complimenting the books and notes and educators.
Content developers are taking advantage of the potential that the new devices and technologies offer and are experimenting integration of entertainment with
education. For the first time, education segment is in the process of adopting devices at the same time as other users, which is a huge departure from the previous decades that have experienced a lag as well as hesitation in adopting new technologies.
The penetration of mobile devices has touched more than 70% of the population in India and this is expected to grow further in the coming years. In this context, the question corporates need to ponder over is whether the potential of m-learning has been recognised adequately and incorporated into the learning and development strategy of the organisation.
M-learning facilitates employees to acquire learning at their convenience and location of choice thus ensuring that employees can be provided with targeted and customised learning as and when the need arises at a significantly lower cost. Mobile technologies also empower the field staff engaged in servicing customers with tips and support for problem solving through contextualised real time information, collaborative knowledge sharing and speedy escalation to experts beyond the constraints of time and distance.
With organisations experiencing