The Bengaluru Metro Rail Corporation (BMRCL) on Wednesday (March 20) suspended a security guard accused of misconduct towards a female passenger at Jalahalli Metro Station, according to the officials. 

“In response to the Jalahalli incident complaint , the said security guard is placed under suspension pending detailed investigation. Any action detrimental to safety and security of women passengers, BMRCL has a zero tolerance policy,” BMRCL said.

The incident took place on March 17 and came to light after a women filed a complaint with the metro officials and posted it on social media platform X (formerly known as Twitter).

After taking note of the social media post, the Bengaluru Police responded saying the complaint was forwarded to the concerned police officers for necessary action and urged the public to dial 112 in case of distress or emergency situation.

What happened? 

In her complaint, the woman detailed her discomfort, alleging that the security guard persistently stared at her and made obscene gestures while she waited on the platform around 2:30 pm.

She also revealed that regardless of her attempts to question his actions, the guard continued his behavior until she began recording a video. 

“It happened around 2.30 pm (March 17). This happened in Jalahalli metro station. I was so uncomfortable and I tried asking him but still he kept staring at me by making some gestures. So, I started taking a video. Then he turned aside,” she said.

The woman also shared the video, which she captured at that moment, and urged the BMRCL to take action, expressing concern for her safety.

Responding to the matter, BMRCL responded that the security guard has been placed under suspension pending detailed investigation, while emphasising that it has a zero-tolerance policy towards any actions that jeopardize the security and well-being of female passengers.