For BlackBerry fans, these are dark days. Research In Motion (RIM) is losing market share to Google and Apple. New chief executive officer Thorsten Heins has even said he would consider a sale or partnership. That has BlackBerry fans fretting over their favourite phone?s future.
Like fans of many iconic products, BlackBerry loyalists love the design of their phone. They praise its fast messaging features and, perhaps most of all, the tactile pleasure of typing on a real keyboard. BlackBerry loyalists come from all walks of life, from high-powered CEOs to freelance artists and students. They all have one thing in common: They can?t imagine a world without BlackBerrys.
?As long as I stay involved in this type of job, I?ll need a BlackBerry,? said John Yester, who has been a firefighter outside of Pittsburgh for the past 15 years.
Yester, 31, started using his BlackBerry?s instant messaging service three years ago to coordinate with fellow firefighters when responding to emergencies. He likes that it?s fast, with a notification system, and easy, with a physical keyboard.
?BlackBerry is reliable in my line of work, especially with the dispatch centre and in any emergency,? Yester said. ?I tried Android last year and the e-mail capabilities were actually very frustrating. I switched back.?
BlackBerry phones aren?t likely to go the way of the Palm Treo, Kodachrome film, or Saab cars anytime too soon.
Fortunately for RIM, there are 75 million others out there like Yester, including US president Barack Obama and Venezuelan president Hugo Chavez.
While Ontario-based BlackBerry has lost its top spot in Canada and the US to the iPhone, it continues to grow in emerging markets. The company still has seen its stock slide 74% in 12 months, and the challenge for CEO Heins is to recover the magic in North America before it?s too late.
Kevin Michaluk, who founded fan site Crackberry.com after ?crackberry? became Webster?s 2006 word of the year, says traffic has stayed level as international users replace those in the US RIM outshipped Apple by a margin of more than 3-to-1 in the Middle East and Africa last year and BlackBerry outsold iPhone in Latin America 5-to-1, according to research firm IDC.
Michaluk said he likes that a BlackBerry allows him to be more efficient, by emphasising fast messaging, as opposed to helping him waste time with games.
?People?s priorities are so messed up because if they actually knew the BlackBerry experience and how much faster it is, they wouldn?t use the other phones,? he said.
BlackBerry continues to thrive overseas. In Saudi Arabia, teenagers have embraced RIM as they can flirt using its encrypted and free messenger, which allows them to avoid local religious police who restrict interaction between unmarried men and women.