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    1. Business News
    2. Authors
    3. nafisa.shaheen

    Nafisa Salim

    Zendesk introduced Conversational Commerce for enhanced customer experience
    Zendesk’s Norman Gennaro on how customer experience can actually turn the game for brands space Premium Story

    The company had declared a workforce reduction of eight percent recently due to persistently challenging macroeconomic environment.

    By Nafisa Salim
    August 3, 2023 08:07 IST
    While facts, explainers and others can be generated using Generative AI, it is still too early to completely let go of the editorial oversight on news and current events
    As digital news publishers warm up to the idea of Generative AI; will it drive revenue through personalisation Premium Story

    39% of newsroom executives believed that less than five percent of journalists in their newsroom were using ChatGPT, revealed Statista…

    By Nafisa Salim
    July 31, 2023 08:14 IST
    The difference between launching a brand in today's digital era compared to earlier times lies in the transformative role of the Internet and social media, says Shah
    BrandWagon AdTalk with OML Entertainment’s Devarshi Shah Premium Story

    Devarshi Shah, vice president, OML Entertainment talks to BrandWagon Online, about the dos and don’ts of digital marketing, best marketing…

    By Nafisa Salim
    July 30, 2023 12:28 IST
    India is the second largest market in APAC region for Merkle
    Merkle’s John Riccio on how the CXM company is poised to reach $2 billion in revenue in 2023 Premium Story

    Merkle experienced 4.5% revenue growth year-on-year in Q1 FY24, Riccio said

    By Nafisa Salim
    July 26, 2023 08:12 IST
    The review focuses only on the India market (overseas viewership is not estimated)
    Farzi, Bloody Daddy and Citadel top the list of original shows in India reveals Ormax midyear review

    Based on Ormax Power Rating, Asur Season 2 is the most-liked Hindi series of 2023 so far, with an OPR…

    By Nafisa Salim
    July 25, 2023 11:47 IST
    Industry experts believe that AI news anchors will never replace human journalists
    From Siri to Sana, Lisa, AI Kaur; as news channels experiment with AI anchors, will it work Premium Story

    Last week, The New York Times reported that Google is testing a product which uses artificial intelligence technology to produce…

    By Nafisa Salim
    July 24, 2023 08:11 IST
    A good combination of AI/ML automation is key to proactively combating the ever-increasing frequency of cyberattacks, say experts
    How Generative AI is the new beast to tackle ad-fraud for marketers Premium Story

    Generative AI , with its ability to create highly realistic and convincing content, can be leveraged by fraudsters to generate…

    By Nafisa Salim
    July 14, 2023 08:17 IST
    Services was the leading sector with 45% share of ad impressions during January-March 2023
    Programmatic advertising most popular method for promoting ads on digital platforms this quarter reveals TAM report

    According to the TAM AdEx report, digital medium witnessed an increase in ad impressions by 33% in the January-March period…

    By Nafisa Salim
    July 13, 2023 18:54 IST
    Utilising data analysis for customer segmentation enables advertisers to build personalised content, offerings based on individual customer behaviour.
    Why customer is King and a return customer is Queen in modern marketing Premium Story

    As per insights from WebEngage’s State of Retention Marketing 2023 report, customer retention has proven to be an effective strategy,…

    By Nafisa Salim
    July 11, 2023 08:15 IST
    We believe that prioritising active listening and responding results in fostering audience engagement for incorporating valuable feedback into our marketing efforts, says Mukherjee
    BrandWagon AdTalk with Joydeep Mukherjee, Deltatech Gaming (Adda52.com) Premium Story

    Mukherjee, chief marketing officer, Deltatech Gaming talks to BrandWagon Online, about the dos and don’ts of digital marketing, best marketing…

    By Nafisa Salim
    July 8, 2023 12:53 IST
    Globally, Edenred is present in 46 countries with a market cap of 12.7 billion euro
    Edenred India’s Mayank Chawla on company’s new look and the strategy behind it Premium Story

    The company has invested 40% of total marketing budgets on rebranding activities

    By Nafisa Salim
    July 6, 2023 08:13 IST
    We have also unlocked 100 free Generative AI courses on LinkedIn Learning for free, says Gupta
    LinkedIn’s Ashutosh Gupta on the platform offering a competitive pricing to B2B marketers Premium Story

    In its earnings report of Q3,FY23, Microsoft said that LinkedIn posted a 19% increase in members in India to 100…

    By Nafisa Salim
    Updated: July 3, 2023 08:48 IST
    Nowadays, all you need to do is connect with the right people who possess genuine passion for your domain and product, says Dadia
    BrandWagon AdTalk with Nofiltr’s Hitarth Dadia Premium Story

    Hitarth Dadia, CMO and partner, Nofiltr, talks to BrandWagon Online, about the dos and don’ts of digital marketing, best marketing…

    By Nafisa Salim
    July 2, 2023 11:54 IST
    The only solution to enhance contextual advertising is by using first-party commerce data, says Singh
    Criteo’s Taranjeet Singh on personalisation and contextual advertising in the era of generative AI Premium Story

    The company posted a 13% decline in revenue $445 million in Q1,2023 when compared to $511 million, during the same…

    By Nafisa Salim
    June 30, 2023 08:25 IST
    Tech players like IBM, Infosys, Tech Mahindra and others, along with ecosystem of partners, play a crucial role in empowering MSMEs in digital adoption
    From HUL to IBM, Godrej & Boyce how large firms are driving digital transformation Premium Story

    While martech allows to own customer journey these companies are sustainable to cyber threats

    By Nafisa Salim
    June 22, 2023 09:05 IST
    FCB India bagged the first Gold Lion for this year for India
    Cannes Lions 2023: India bags six metals across categories on Day two

    FCB India, FCB Kinnect, Leo Burnett, DDB Mudra Group and Dentsu Creative make India proud on day two

    By Nafisa Salim
    June 21, 2023 08:20 IST
    Pittie usually loves to travel around weekends
    Chai Pe Charcha with BrandWagon Premium Story

    Rikant Pittie, co-founder, EaseMyTrip, talks to BrandWagon Online about his weekends, favourite vacation destination and more

    By Nafisa Salim
    Updated: June 17, 2023 16:57 IST
    As per the report, Google continues to be the largest global media owner with advertising revenue of US $213.1 billion followed by Facebook
    Global advertising revenue to reach $874.5 billion in 2023 says GroupM’s mid-year forecast

    Global traditional newspaper revenue is forecast to be $18.9 billion in 2023, down from $101.4 billion 20 years ago, states…

    By Nafisa Salim
    June 13, 2023 13:31 IST
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    Latest News

    Bihar Elections 2025: RJD candidate breaks down in tears over cancellation from Mohania seat, says 'EC was forced by BJP' (ANI video screengrab)

    Bihar Elections 2025: RJD candidate breaks down in tears over cancellation from Mohania seat, says ‘EC was forced by BJP’

    ‘Managing gold loan risk now bigger challenge than demand,’ South Indian Bank MD & CEO PR Seshadri

    Meta Layoffs: 600 AI roles to be cut in Superintelligence Lab

    Meta layoffs: Around 600 roles to be cut in AI Superintelligence Lab

    RBI Repeals ~9,000 Circulars, Consolidates Regulatory Instructions into 238 Master Directions

    RBI’s gold reserves cross 880 metric tonnes, valued $95 billion

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    World’s second-richest tech billionaire sees $14 billion vanish in stock slide this Diwali

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