Leading e-commerce marketplace Flipkart announced the launch of scheduled delivery service for its customers today. This features enables customers choose a specific date and time for delivery of their Flipkart order. Customers can choose delivery slots as early as the next day – a feature currently not available with any other e-commerce player in India.
This service, which is free of cost for Flipkart customers, will initially be available for the large appliances category and will get extended to other select categories with time.
It is currently available in Bangalore, Delhi, Mumbai and Kolkata and will be extended in other cities soon.
Keeping customer requirements for a category like large appliances in mind, Flipkart will soon be offering its customers installation along with delivery during the pre-selected slots.
“Schedule Delivery as a feature, serves to enhance the online shopping experience, especially in metros where time constraints are a huge bottleneck for customers. While this is especially true of large appliances – we intend to extend this benefit to other categories soon,” said Rahul Chari, VP, Supply Chain Engineering, Flipkart.
* Same Day Guarantee Delivery: 10 cities
* In-a-Day Guarantee Delivery: 38 cities
* Sunday In-a-Day Guarantee Delivery: 10 cities
* Try and Buy Service: Pilot in Bangalore