The festive season is likely to see hiring of over 1 million gig and 250,000 contractual workers, according to a survey by TeamLease EdTech.
Despite this surging demand, several employers are unsatisfied due to skill deficit among gig workers in areas like industry-specific knowledge, technical skills, soft skills and project management, the survey revealed further. As many as 42.86% of employers have said that gig workers lack industry-specific knowledge while another 28.57% of employers cited soft skills, including communication, teamwork and problem-solving, as another critical gap.
“These skills are essential for gig workers who frequently manage multiple clients and projects simultaneously. Platforms like Uber, Ola, Swiggy, and Zomato are providing vast opportunities for gig workers across the country,” the survey stated.
To bridge these gaps, the report has identified top ways for gig workers to upskill. For instance, on-the-job training (76.19%) and online courses (73.81%) are the most effective methods. These options provide gig workers with practical experience and the flexibility to learn while they work.
By honing both industry-specific knowledge and soft skills, gig workers can significantly enhance their employability and efficiency in delivering quality results, the survey said.
“The gig economy has fundamentally altered the employment landscape. However, with this shift comes the need for continuous upskilling. As demand surges, especially during peak periods like the festive season, it’s clear that gig workers must develop industry-specific knowledge to remain competitive. By strengthening their skills, they are not only filling current gaps but are also preparing for the future of work, where adaptability will be the key driver of success,” said Shantanu Rooj, founder and CEO of TeamLease EdTech.
As per the survey, artificial intelligence (AI) & automation and advanced technical skills are projected to be the most critical for gig workers going forward with more than half of the respondents (53.57%) emphasising on the importance of AI and automation skills. “As digital transformation accelerates, the advanced technical skills in areas such as software development, cybersecurity and advanced IT infrastructure will be increasingly valuable,” it said.
In the case of gig workers, a majority of employers (67.86%) prefer people with 1-5 years of work experience. “This preference indicates that employers are seeking candidates who bring a balance of fresh perspectives and practical experience, suitable for roles that do not require extensive leadership or senior-level expertise. Workers within this experience range likely possess a good mix of adaptability and relevant skills, making them ideal for the dynamic requirements of gig projects,” the survey said.