According to an official release, artificial intelligence (AI) is exerting a significant influence on workplace, reshaping the future of work. A new study by UKG, a provider of HR, payroll, and workforce management solutions examines just how AI has become entwined in the work lives of employees and employers. Conducted across 9 countries, including India, the study surveyed more than 4,000 employees, to understand their perspectives on the evolving role of AI.
In India, the study reveals that 72% of employees personally encounter AI-powered workplace tools, systems, and processes in their organisations, and use generative AI tools such as Chat GPT (75%), Open AI (47%) and Google Bard (22%) for their jobs and in their personal lives.
About 96% of employees (51% very, 45% somewhat) in India are optimistic about the evolution of AI in the workplace, perceiving it as a positive enabler. According to the study, 73% of employees in India report that their organisations employ AI in the workplace, but only 47% of employees completely and 44% of employees somewhat understand how it’s used.
“There is a clear appetite for AI in the workplace as long as employees better understand how it’s used and the benefits. Employees in India rise to the top of that sentiment with 88% wanting to be more accepting of AI while expecting their organisation to be more transparent around the use of AI. AI can be effectively leveraged to positively improve organisations from recruitment to day-to-day operations,” Sumeet Doshi, country manager, UKG India, concluded.
(With insights from Cointelegraph)