Archana SharmaNew Delhi

With an aim to further strengthen its security measures, Lemon Tree Hotels has incorporated a high performance Face Recognition Solution (FRS) with the support of NEC India. According to Rahul Pandit, president and executive director, Lemon Tree Hotels, “This is the first time that a top-end safety and surveillance system has been accepted and installed in India’s hospitality sector. Having 26 hotels in 15 cities across India, the safety and security of our guests is our prime responsibility.” This technology has been incorporated at the Lemon Tree Delhi Aerocity and Red Fox Delhi Aerocity Hotel, establishing a benchmark in the security offered to its guests.

The strength of NEC’s face recognition technology lies in its tolerance to poor quality, highly compressed surveillance videos and images. “This cutting edge technology can even use poor quality webcam images to produce the highest search results per second and can recognise altered faces too with a high level of accuracy,” stated Koichiro Koide, managing director, NEC India. The FRS can produce search results quickly, even when linked to a massive database of over 1.6 million records. It has achieved the highest performance evaluation in the recent Face Recognition Vendor Test (FRVT) 2014 performed by the US National Institute of Standards and Technology (NIST).

“The security solution is deployed with NEC’s partner Target Vision which not only alerts for potential security threats but at the same time can also be used to remember and differentiate staff, loyal guests and the VIPs at all the Lemon Tree Hotels across India,” added Koide. The hospitality chain has plans to set up the NEC security system at their two upcoming hotels in Mumbai also. Pandit also hopes that with this new FRS security system getting popular in the India market, the government might lessen frisking and make it mandatory.