PNB MetLife, an insurance company announced the appointment of Sourabh Lohtia as chief marketing and communications officer, effective August 1, 2024. In this role, Lohtia will manage corporate communications, corporate social responsibility, e-commerce, customer experience management, and the marketing function.
“Sourabh’s leadership, innovative approach, and focus on customers have helped propel PNB MetLife’s brand to new heights, enhancing customer satisfaction and loyalty. With his expanded responsibilities, he will also play an important role in advancing our CSR initiatives and expanding our e-commerce business, contributing significantly to our continued growth and success,” Sameer Bansal, MD and CEO of PNB MetLife, said.
Lohtia has been with PNB MetLife in various capacities, including director and business head of bancassurance retail and head of business development. With nearly two decades of experience in the life insurance sector, Lohtia brings extensive industry knowledge to the position.
“I look forward to collaborating with all stakeholders to enhance the customer experience, strengthen our brand and reputation, and advance our work in the community through CSR initiatives. Together we will deliver PNB MetLife’s purpose, Milkar Life Aage Badhaein,” Sourabh expressed.