All India Gaming Federation (AIGF), the industry body for online gaming in India, announces a partnership with Neokred Technologies, a banking as a service solutions provider, to introduce an initiative the ‘Game Bureau’. The platform has been launched in a quest to enhance onboarding, fraud prevention, user insights and scoring measures to help online skill gaming companies assess and identify customers effectively.
The ‘Game Bureau’ is a solution exclusively for AIGF, to harness the power of Neokred’s algorithms and technology to provide gaming companies with a comprehensive view for managing users from onboarding to activity monitoring with a scoring system based on diverse parameters.
“Game Bureau marks a significant milestone in our ongoing efforts to build a safe online gaming landscape in India. Together with Neokred, we will be setting a new benchmark for fraud prevention, user authentication, and overall customer experience in the online gaming industry. The Indian online gaming industry is mainstream today and one of the fastest-growing sectors within the M&E industry, hence the challenges associated with user identification and security become extremely important. With this association, AIGF aims to empower online gaming companies to navigate these challenges,” Roland Landers, CEO, AIGF, said.
Game Bureau includes a centralised repository and real-time monitoring features that actively track and analyse customer profiles, allowing entry for genuine customers while triggering immediate notifications for suspicious or potentially fraudulent users. The streamlined identity authentication process ensures that genuine customers experience an onboarding process, contributing to a positive customer experience and encouraging continued engagement.
“With Game Bureau, powered by Neokred, we aim to redefine the standards of fraud prevention, user authentication, and overall customer experience. Together, we envision a safer and more secure online gaming environment for AIGF and its stakeholders, setting new benchmarks for the industry,” Vivek Sridhar, chief business officer, Neokred, said.
By leveraging Neokred’s ProfileX Stack and compliance-focused technology, the initiative not only strengthens security but also ensures a journey for genuine gamers.