Chennai based technology operations management company, Cybernet-SlashSupport (CSS), has set up a new offshore network operating centre (NOC) in Chennai.
This is Cybernet-SlashSupport?s 2nd NOC in the city. The two NOCs can together house close to 200 engineers. The company provides technology support, remote IMS and software testing & development.
??From its offshore NOC in Chennai, CSS will offer services that include monitoring and management of servers, network elements, storage devices and databases for its customers. CSS has proven expertise in network management, systems management and technologies and currently manages mission critical applications running across 6000 servers and 1200 network devices,?? Sridhar Kulasekharan, COO, Cybernet-SlashSupport said,
??We have been pleased with the success of our first offshore NOC in Chennai from where we have been providing managed services to 100 plus end customers, across the US and APAC, of an industry leader in servers and storage,?? he said.
??The new NOC, which has been set up for multiple global customers based in the US and Europe, will facilitate central monitoring & management of their IT Infrastructure. We expect the NOC to improve productivity for our customers,?? he added.
Dedicated for its global customers, the NOC is a 24×7 delivery facility where CSS engineers will carry out real time services in an uninterrupted manner. The CSS NOC is equipped with dedicated switches, routers, firewall and UPS as well as redundant bandwidth, thus providing end customers a controlled and secure environment.
Cybernet-SlashSupport employs around 5000 persons at its offshore facilities in India. The company also has a facility in the US and a redundancy centre in Singapore.
Earlier this year, the company set up a near shore facility in Poland, its first in Europe.
In mid-2007, Cybernet-SlashSupport received funding of $25 million led by Goldman Sachs.