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Indian Railways ticket booking: The Indian Railways is launching a procedure enabling commuters who had booked tickets from Passenger Reservation counters to get them cancelled through their mobile phones, revealed Railway Minister Suresh Prabhu during the Rail Budget speech. Currently people have to visit the reservation counter personally to cancel their tickets. (AP)
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Indian Railways ticket booking: "We are introducing a new process for cancellation of counter tickets through the 139 helpline post verification using 'One Time Password' sent on registered phone number," Railway Minister Suresh Parabhu said in the Lok Sabha on Thursday while presenting the Railway Budget – 2016-17. New procedure will allow passengers to cancel their tickets from anywhere in the country through telephonic services of the Indian Railways.
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Indian Railways ticket booking: The government will also install ticket scanners at various stations to address the ticket-less menace. "Bar coded tickets, scanners and access control to be introduced on a pilot basis on major stations to tackle the menace of ticket-less travel and ensure hassle free travel for passengers," Railway Minister Suresh Prabhu said. (PTI)
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Indian Railways ticket cancellation service: In the phone ticket cancellation service, passengers can call 139 and give details of their confirmed ticket for cancellation and they will receive a one-time password (OTP). They can visit the nearest ticket counter till 10 AM next morning after cancellation over phone and provide the OTP to claim refund. (PTI)
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