The US-based cab aggregator Uber has sent a message asking its users to treat driver in a way they would like to be treated themselves i.e “with respect.” The company has emailed the message days after three women were arrested in Kochi for allegedly thrashing its driver. It reads the drivers are doing their best to provide the customers a good ride, according to the News Minute.
Uber started the email saying, “In a day, thousands of our driver partners ferry riders to destinations across Kerala. Our driver partners strive to provide the best travel experience with every journey. Their efforts start from the moment you tap request in your app, and the driver starts the journey to your location, until it ends when you are dropped off at your destination,” the report said.
The company has also given a suggestion to those users who often engage in argument with drivers for only for their convenience. It said, “Treat your driver partner as you would like to be treated yourself: with respect. #MoreLove if you wish your driver a nice day when you reach your destination.”
Explaining some rules and regulations, the company said, “If you request uberPOOL, you might be matched with another rider heading in the same direction. If you try and convince your driver to not pick up other riders, it puts him or her in a difficult position—that will likely reflect in your rating—so please be respectful of the driver and other person requesting, ” as per the News Minute.
Police said the driver alleged that the women, who had booked the ride-share service offered by the cab aggregator, attacked him at a busy junction near Vytilla on Wednesday. He was allegedly attacked following an exchange of words after he refused to yield to their demand that another passenger already travelling in the car be asked to exit. The driver, who sustained injuries on his head, has been admitted to the government general hospital. However, the accused were later released on station bail, police said. Meanwhile, two of the women on Thursday alleged that they were being falsely implicated in the case. They also alleged that the driver had used abusive language against them, as per PTI.