Global customer relationship management (CRM) services provider Salesforce’s India arm reported 47% year-on-year revenue growth to Rs 13,384.5 crore in FY25, on the back of full-scale enterprise adoption of its Agentforce suite as Indian companies accelerate their shift to the agentic model of transformation, the company said on Tuesday.
The surge, disclosed in the company’s filings with the Ministry of Corporate Affairs, underscores India’s standing as one of Salesforce’s fastest-expanding global markets, it added. Salesforce India said its growth is being fuelled by rapid enterprise uptake of AI agents that work alongside human teams, helping organisations move from pilot-stage experimentation to scaled deployments across functions.
What did Arundhati Bhattacharya say?
The company employs more than 14,000 employees across Bengaluru, Mumbai, Delhi, Hyderabad, Pune and Jaipur, and is broadening its partner ecosystem of strategic integrators and start-ups. Arundhati Bhattacharya, president and chief executive, Salesforce–South Asia, said, “India continues to be a powerhouse of growth and innovation for Salesforce. The trust our customers place in us is clearly reflected in the strong momentum and growth trajectory we’ve achieved in India over the last few years.”
She added, “The next chapter of AI belongs to those who can blend technology with purpose. India has the talent, ambition, and vision to lead this change.” At the centre of this strategy is the agentic enterprise model, which integrates humans, data and AI agents on a unified platform.
Salesforce launches Agentforce 360
Salesforce said its newly launched Agentforce 360 is already enabling thousands of customers to achieve tangible returns as they transition into agentic enterprises. This approach positions India as a key hub for building next-generation capabilities that blend data, trust and AI-driven reasoning at scale, it added.
Salesforce’s clients in the country span enterprises across aviation, media, consumer goods and banking who are deploying its platforms to drive customer engagement and faster innovation cycles. Beyond its commercial expansion, Salesforce highlighted its broader community footprint, including over $10 million in all-time giving, more than 664,000 employee volunteer hours, and support for over 800 nonprofits and higher education institutions with free access to Salesforce technology.