In an unexpected turn of events, Mumbai Metro Line 3 encountered its first significant technical issue on Saturday evening, forcing a train traveling from Sahar to Bandra Kurla Complex (BKC) to stop abruptly inside the tunnel. The incident left passengers, including young children and senior citizens, stranded between two stations in the underground Aarey-BKC corridor.
The breakdown occurred around 7:30 pm between Sahar and T1 stations, sparking panic among commuters who quickly took to social media to share their distress. One post on X (formerly Twitter) at 8:10 pm described the situation: “Stuck on Metro Line 3 for over an hour between Marol and T1 station. Babies crying, staff unresponsive, senior citizens with us.”
MMRCL issues statement
The Mumbai Metro Rail Corporation Limited (MMRCL) issued a statement nearly 22 hours later, at 5:57 pm on Sunday, confirming the brief disruption. They explained that the technical issue was identified and resolved quickly, allowing the train to reach T1 station within 20 minutes.
Passengers were then transferred to an alternate train, and services resumed shortly after.
However, MMRCL’s statement was vague on the specifics of the technical problem, leading to frustration among commuters who expressed dissatisfaction with the delay in communication and lack of clarity. The corporation thanked passengers for their patience and reiterated its commitment to providing a safe and efficient service for metro riders.
This incident marks the first major disruption for Mumbai Metro Line 3, an essential underground link in the city’s growing transit network. As the metro system continues to expand, there is increasing pressure on authorities to provide timely updates and ensure seamless service for commuters.