Happiest Minds Technologies has launched Happiest Minds’ WATCH360, aimed at simplifying IT infrastructure management for organisations. This service provides efficient, round-the-clock IT management, enabling businesses to focus more on their core functions and strategic initiatives.
Powered by ELLIPSE, an AI-infused platform, WATCH360 uses machine learning to automate processes and provide real-time insights. This leads to improved IT efficiency, cost savings, and seamless service delivery, all backed by strong SLAs.
“Many organisations struggle to manage their IT infrastructure effectively due to limited resources and technical expertise. Our new ‘managed services’ package, Happiest Minds’ WATCH360, addresses this challenge by offering a single point of contact for all IT needs,” said Ram Mohan, president & CEO of infrastructure management & security services at Happiest Minds.
Girish Chandangoudar, VP & head of infrastructure services, added, “Happiest Minds’ WATCH360 enhances overall IT operations through its comprehensive, flexible scaling model. It manages everything from servers and databases to network and security devices, and cloud-native services.”
