New research from Zscaler, Inc (NASDAQ: ZS), a cloud security company, has suggested that organisations are feeling the pressure to rush into Generative AI (GenAI) tool usage, despite security concerns. According to its latest survey, “All eyes on securing GenAI” of more than 900 global IT decision makers, although 92% of organisations in India consider GenAI tools such as ChatGPT to be a security risk, 95% are already using them within their businesses.
According to an official release, the survey highlighted challenges such as 100% of respondents’ acceptance of lack of resources to monitor the GenAI usage, and 75% admitting the lack of skills or talent to implement or use GenAI tools such as ChatGPT. From what it’s understood, 22% of this user group were found to not be monitoring the usage at all, and 36% were yet to implement any additional GenAI-related security measures, though many seemingly had it on their roadmap.
Reportedly, despite mainstream awareness, it is not employees who appear to be the driving force behind current interest and usage – three percent of respondents in India said it stemmed from employees. Instead, 71% said usage was being driven by the IT teams directly in India. Based on data from the survey, 75% of respondents in India anticipated an increase in the interest of GenAI tools before the end of the year.
“I believe Generative AI has become a technological revolution with possibilities. Hence, the spotlight seems to be on organisations to navigate the balance between innovation and security. Our survey aims to underscore the dynamism of GenAI adoption, highlighting the need to sharpen focus on both Zero trust principles and skill development to unlock the potential of GenAI technology. Therefore, integrating a zero-trust solution can provide control over technology’s usage per user and application, allowing organisations to maintain a secure and controlled environment,” Sudip Banerjee, CTO, APJ, Zscaler, said.
