Goldman Sachs has officially launched its generative AI-powered tool, the GS AI Assistant, across its global operations, marking a significant step in the firm’s ongoing artificial intelligence strategy. The move, announced through an internal memo on Monday, is aimed at improving productivity by helping employees automate and streamline daily tasks.
Marco Argenti, Goldman Sachs’ Chief Information Officer, called the launch a major milestone in the firm’s AI journey. “Today marks an important moment in our AI journey as we are excited to announce the firmwide launch of the GS AI Assistant – the first generative AI-powered tool to reach this scale,” he wrote in the memo.
Initially piloted among 10,000 of the company’s 46,500 employees, the tool is now being rolled out more broadly, including to teams in Investment Banking and Wealth Management. It is currently being used for tasks such as summarising complex documents, drafting communications, and analysing data sets.
Argenti encouraged employees to incorporate the AI assistant into their regular workflows, suggesting that it would help improve efficiency by reducing time spent on repetitive or time-consuming activities.
While Goldman views the tool as a productivity enhancer, its broader use has raised concerns within the industry about the potential long-term impact on junior roles in investment banking and finance. As the assistant becomes more integrated into everyday tasks, some observers have questioned whether such automation could eventually reduce the demand for entry-level positions.
With this move, Goldman joins other major banks adopting generative AI to assist their workforces. Citigroup has launched tools like Citi Assist, which searches internal policies, and Citi Stylus, which helps summarise and compare documents. Morgan Stanley has introduced a chatbot to support financial advisors in client interactions, while Bank of America’s virtual assistant Erica focuses on helping retail clients with daily transactions.
According to the memo, Goldman’s AI assistant is designed to assist with “summarising complex documents and drafting initial content to performing data analysis,” reflecting its broad utility across departments.