The Job
The things that I love the most about my job are the constant evolution and the new learnings that come with it. The payments landscape in India is transforming at an unprecedented pace driven by evolving customer behaviour, innovative payment models, and a strong push from the government and regulator towards the adoption of digital channels. Adapting to these changes to provide the best customer experience offers many opportunities. From a business perspective, it gives me a chance to set the strategy with an enterprise mindset, collaborate and do things the right way. My job also allows me to connect with teams on a first-hand basis and create a sense of belonging. In terms of change, I would appreciate it if colleagues could adopt the ways of a hybrid working environment more effectively. One such example is switching on the video during the virtual calls. It enables a greater connection.
The Weekdays
I start my day with yoga, cycling, and meditation. Following this, I send out notes of appreciation to recognise the stellar work of my colleagues. Having fulfilled two very important responsibilities for the day, I move onto work, which consists of reviewing business metrics’ dashboard followed by business unit reviews and one-on-one or skip level meetings. The end of a typical working day is marked with conference calls with global leaders.
I try to cull out 45 minutes of white space for myself during the day. This recharges me and helps me focus on work with more clarity. Thereafter, whether it be actions related to transformation, or improving customer experience and efficiency, every task is dealt with seamlessly. I also recharge myself by taking a 15-minute break after every 2 hours and walking down the floors to meet my colleagues.
The Weekend
Weekends are synonymous with quality time spent with family and friends. That is also the time when I focus more on my own well-being — both physical and mental. This means I indulge in pampering myself with many self-care activities. While activities like ayurvedic reflexology, shirodhara for relaxation, and meditation are a must over the weekends, reading publications like HBR, dining out with family, and watching movies on OTT, follows closely in line.
The Toys
I spend a lot of time on my mobile for work and leisure, so my go-to gadget would be my mobile and the applications loaded on it.
The Logos
Tata enterprises, Burberry, Nike, Armani, Louis Vuitton, and BMW are some brands which have earned my loyalty through their great products, services, and solutions