SpiceJet on Friday (May 31) announced the launch of a customised sign language program for its cabin crew to assist passengers with hearing impairments. According to the statement issued by the airline, this training will enable the airline’s crew to communicate effectively with passengers who have hearing loss during their travels.
The airline also revealed that the cabin crew trained in sign language have already started flying on select flights from Friday. Notably, May 31 is observed as International Cabin Crew Day globally.
Serving passengers with hearing loss
This training equips the crew to effectively communicate with passengers experiencing hearing loss during their travels. The trainers and cabin crew received basic sign language training with the assistance of the Noida Deaf Society (NDS).
SpiceJet aims to empower its crew to better serve passengers with hearing impairments, fostering a more inclusive and welcoming travel environment, airline officials added.
‘More inclusive journey for all’
Debojo Maharshi, Chief Business Officer at SpiceJet highlighted that this initiative by the airline ensures a more inclusive journey for all. “At SpiceJet, we are committed to providing a comfortable and convenient travel experience for every passenger. Our cabin crew plays a vital role in this mission, and by equipping them with sign language skills, we are bridging the communication gap and ensuring a more inclusive journey for all,” Maharshi said.
“This initiative embodies the spirit of International Cabin Crew Day, where we celebrate the dedication and care provided by our cabin crew members,” Maharshi added.