The Writers Block (TWB) has introduced ship building and shipping industry focused technical documentation and technical knowledge publishing solutions. It is for the first time in India that an independent service provider has made a foray into this domain, which has always been considered extremely specialized and complicated to be serviced by an external agency. This initiative by TWB is driven by the growing demand of quality communication by the Indian shipping industry. India is one of the leading maritime nations of the world with over nine million Gross Registered Tonnage (GRT) rating, which is 17th in the world.
The need for quality documentation, including world class operations and maintenance manuals is growing owing to the rising competitiveness and internationalization of the shipping sector. The industry recognizes that investing in good documentation yields financial benefits by:
— Reducing maintenance & training costs since better documentation cuts down problem resolution time
— Enhancing day to day operational readiness of the vessel with clear operational instructions
— Enhancing safety & emergency response owing to availability of ‘as-built’ and ‘authentic’ critical information
Besides operations and maintenance manuals TWB will provide technical documentation for online help systems, equipment installation guides, process documentation, and organizational procedures & quality documentation. TWB solutions include training & support; integrated logistics management and IETM’s (completely software driven, single sourced, interactive with 2D and 3D illustrations).
Elaborating on TWB?s latest foray, Rakesh Shukla, Chief Executive Officer TWB said, ?There is an acute need for quality technical documentation and technical publication solutions within the shipping industry. TWB has invested in enhancing its capability in order to address the needs of this market. The opportunity and challenge are of great magnitude and that?s where TWB has a key role to play.?
All TWB solutions will comply with shipping standards that include IMO, SOLAS and Classification Society standards DNV, ABS IRS and LRS.
About TWB:
The Writers Block (TWB) is Asia?s leading technical communication and publishing services provider and caters to the needs of technology and process driven industries. TWB provides world-class technical communication outsourcing, training and publishing services to companies globally. TWB’s expertise spans industries that include IT technology Products & Outsourcing, ITES, Financial, Aerospace, Defense, Ship Building, Manufacturing and Discrete & Process Industries. TWB offers a complete suite of services that allows its customers to effectively publish the technical knowledge and caters to over 60 large clients globally. TWB offers training under the TWB Technical Writing Certification Programs and has a portfolio of over two dozen certifications available as training offerings. Over 200 companies including SAP Labs, Lucent Technologies, IBM, Wipro, TCS, Sun Microsystems hire TWB certified professionals. TWB’s expertise can be leveraged across functions which include Engineering, Software Development & Support knowledge through user manuals, quick reference guides and instruction guides, product overviews, Illustration/3D drawings; Marketing & Sales knowledge through whitepapers, case studies, newsletters, flyers, brochures, websites, blogs & forums and web based flash demos; Training, Implementation and Support knowledge through e-learning, demo?s, troubleshooting guides, course materials, installation guides, IETM generated documents and Process Documentation knowledge through ISO & CMMi documentation, policy manuals, process work flow documents. More information on TWB is available on www.twb.in