Tata Consultancy Services (TCS) on Thursday said it had won a $1.2-billion outsourcing deal spread over ten years from consumer & media information services provider The Nielsen Company, making it the biggest ever deal in the Indian IT outsourcing space.
Telecom software firm Tech Mahindra last year bagged a five-year, $1-billion deal from British Telecom Group.
TCS will manage Neilsen?s IT and operations functions worldwide, along with managing its finance and HR business processes, which will be executed on new BPO platforms built by TCS. Privately-held Nielsen is headquartered in Haarlem (the Netherlands) and New York.
?The deal will be profitable from the first year itself and revenues will start flowing in from the third quarter onwards,? said TCS CEO & MD S Ramadorai. TCS will execute the deal through its global delivery centres, including those in Latin America and Europe. TCS stock on Thursday rose 2.17%, or Rs 23.75, on the BSE, to close at Rs 1,118.85.
N Chandrasekaran, COO & ED, TCS, said, ?TCS will offer a full range of BPO services across service lines in finance and accounting, accounts payable, accounts receivables building, general accounting and HRO services. The deal also has a KPO component where we will be providing analytics reporting and reference data management. This will position TCS as one of the largest players in the KPO industry.? TCS will also take over and manage Nielsen?s 350-employee BPO in Baroda.