India Posts Project Arrow to bring in vibrancy in ops

Written by Prachi Karnik Pradhan | Mumbai, Aug 18 | Updated: Aug 19 2008, 06:26am hrs
The department of posts (DoP) on Monday launched Project Arrow, an initiative to transform India Post into a vibrant and responsive organization and to make a visible and positive difference in postal operations to benefit the customers, informed a senior department official.

To begin with, the department has identified 50 post offices across Maharashtra, Andhra Pradesh, Jharkhand, North East, Madhya Pradesh, Orissa, Rajasthan, Tamil Nadu, Uttar Pradesh and Uttarakhand covering 10 Postal Circles, the official said. The department proposes to implement the project in 500 such post offices across the country, he added.

The official said that the project is expected to bring the rural populace in direct communication with the outside world and bring benefits of development to their doorsteps. The department aims at emerging as a one-stop shop for retail products and offer a single window facility for banking, money remittances and other financial products and services including social and civic initiatives such as the National Rural Employment Guarantee Scheme and National Old Age Pension Scheme. The department has also aims at strengthening its business development and marketing division. The post offices would undergo a makeover with upgradation of its services through IT enabled procedures, he noted.