Food delivery giant Zomato recently stirred discussions on social media with a post about delivery partner ratings. On X (formerly Twitter), Zomato shared, “Some people skip giving ratings to delivery partners, the same people get upset when their work does not get recognition.” The post appeared to highlight the importance of acknowledging the efforts of delivery partners, encouraging customers to actively provide feedback through ratings.
Kunal Kamra’s response
The post attracted diverse reactions, but it particularly gained traction after comedian Kunal Kamra responded with a sharp critique. Kamra posted, “Some people skip giving minimum wage & social security, same people get upset when they are sent to prison…”
While Zomato’s post focused on customer behavior and recognition, Kamra’s comment brought attention to systemic issues such as minimum wage, social security, and employee benefits that gig workers often lack.
The exchange on social media has sparked a broader dialogue about the responsibilities of companies in ensuring fair treatment of their workforce.
One user worte, “Recognition at work for delivery partners should come from Zomato, not from customers. My customers don’t recognize me for my work.”
Another user wrote, “These are the people who are your customers, you should respect them and not beg for ratings! If customers don’t give ratings, they don’t abuse like you do! Please keep your negative thoughts to yourself!”