In today’s fast-paced digital world, staying organised can be a challenge, especially when it comes to managing conversations on messaging apps. WhatsApp is addressing this need with an exciting new feature that allows users to filter chats through custom lists. This update, currently in testing for beta users, aims to enhance the way we interact with our contacts, making it easier to locate important conversations and manage both personal and business communications effectively.
According to WaBetaInfo, with the new update, users can create personalised lists directly from their chat list. This allows them to filter and display specific contacts and group chats. For instance, a small business owner can easily create a list for customer inquiries, another for supplier communications, and yet another for ongoing projects. This will not only save time but also reduce the clutter often associated with managing multiple chats.
The process is user-friendly – once a list is created, it appears at the top of the chat list. Users can initiate this feature with a simple button, making chat organisation effortless in just few taps. The lists are private, meaning only the user who created them can view and manage them.
In addition to creating lists, users can also manage them conveniently from a dedicated section at the bottom of their chats list. This includes the ability to add or remove contacts and rename lists as needed. However, WhatsApp has set a limit of 20 lists per user to maintain a clean and navigable interface.
The implications of this feature are particularly noteworthy for businesses. By categorising chats related to customer orders, inquiries, and payments, businesses can track important conversations efficiently, allowing them to respond quickly to customer needs. For example, a restaurant owner can create a list for reservations, another for feedback, and another for supplier communications, ensuring that all critical conversations are easily accessible.
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