Zoho selected to run govt email service, confirms Sridhar Vembu: ‘We went through 20 audits and…’

Zoho continued its incredible popularity streak this week —with founder Sridhar Vembu revealing that the company had now secured approval to power the National Informatics Centre email system for the Indian government.

Zoho selected to run govt email service, confirms Sridhar Vembu: 'We went through 20 audits and…'
Zoho selected to run govt email service, confirms Sridhar Vembu: 'We went through 20 audits and…'

Zoho continued its incredible popularity streak this week —with founder Sridhar Vembu revealing that the company had now secured approval to power the National Informatics Centre email system for the Indian government.

“It was announced a while ago. And it has been steadily building up. All of the users are coming on board. About more than 1.5 million users are on board now. And we went through at least about 15, maybe 20 audits of covering all of the areas of our code, our data center, our security practices, all of it. Extensive number of audits we have gone through. And only after that, the NIC team selected Zoho,” he told told Moneycontrol.

The company and its digital offering have seen growing demand in recent weeks — with top government officials endorsing the Arattai social media app. The homegrown WhatsApp alternative has seen a dramatic spike in demand as sign-ups increased from around 3,000 to over 350,000 in just three days last month. Union Ministers and government departments have also switched over to the Zoho Office suite and email service amid a push for ‘swadeshi’ products. 

Ministers, govt depts adopt Zoho Workplace suite

“Hello everyone. I have switched to Zoho Mail. Kindly note the change in my email address. My new email address is amitshah.bjp@zohomail.in. For future correspondence via mail, kindly use this address. Thank you for your kind attention to this matter,” Home Minister Amit Shah posted on X last week.

The secure and ad-free email hosting service was launched by Zoho Corporation. It is part of the larger Zoho Workplace suite that also includes tools for office productivity, collaboration, and communication.  The Ministry of Education has also directed its officials to use Zoho Office Suite for official work in a push towards self-reliance and reducing dependency on foreign software, according to officials.

“By embracing Zoho’s indigenous office tools, we empower India to lead with homegrown innovation, strengthen digital sovereignty, and secure our data for a self-reliant future,” the ministry said in a circular.

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This article was first uploaded on October thirteen, twenty twenty-five, at thirty-three minutes past ten in the night.
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