Delay in recovering dues from businesses for goods and services sold is one of the biggest challenges MSMEs face in the country. According to the delayed payment monitoring portal by the government MSME Samadhaan, 1.89 lakh delayed payment applications have been filed by MSMEs involving Rs 43,160 crore since October 2017, of which only 36,074 cases involving Rs 6,235 crore have been disposed of by the facilitation councils.
In case you are looking for the online process of filing an application against your buyer who hasn’t paid your dues within 45 days of generating an invoice, here’s the step-by-step procedure:
- Visit the delayed payment filing and monitoring portal by the MSME ministry – samadhaan.msme.gov.in
- Click on the ‘Case Filing for Entrepreneur/MSE Units’ tab
- Select the type of MSME registration — Udyog Aadhaar Number or Udyam Registration Number
- Enter the registration number, mobile number as in the registration certificate and verification code
- Click on ‘Validate Udyog Aadhaar’ or ‘Validate Udyam Registration’ as per your registration type
- Enter the OTP shared on the registered mobile number or email address for verification
- The ‘Application List’ page will come up; click on ‘Application Entry’ on the top right of the page
- Enter the date of invoice which is pending to be cleared by your buyer under the box ‘The date of invoice in dispute’ and click on Submit
- Under ‘Petitioner Details’, your details will be auto-filled. Share the details which are not pre-filled
- Select the unit (business location) from where the dispute has risen
- Select Yes under ‘whether you want to send the application to the facilitation council of the state in which your corporate office is located’
- Enter your office PAN and NIC code of the product you sold
- Accept the declaration at the end of the form
- Fill in the buyer or respondent details including the GST number and check the consent statement
- Enter the amount payable to you by the buyer
- Enter the work order and invoice details and upload documents
- Accept the declaration and click on Submit
- Verify the details submitted and enter the verification code before clicking on ‘Final Submit’
- You and your buyer will be notified of the submission of the complaint.