The Reserve Bank of India (RBI) has instructed Paytm Payments Bank to cease its operations. In January, the central bank directed the bank, an affiliate of Paytm, to halt the acceptance of new deposits into its account or wallet, effective February 29. This deadline has been subsequently extended to March 15.

The Reserve Bank of India (RBI) announced that no additional deposits, credit transactions, or top-ups will be permitted in any customer accounts, prepaid instruments, wallets, FASTags, National Common Mobility Cards, etc after March 15.

Existing Paytm FASTags will remain functional for toll payments using the existing balance in the account. However, it’s important to note that after March 15, no further top-ups will be permitted for these FASTags.

How to deactivate Paytm FASTag?

To deactivate your Paytm FASTag, there are two options:

Option 1:

1. Dial 1800-120-4210 and provide your registered mobile number along with either the Vehicle Registration Number (VRN) or the Tag ID.

2. A Paytm customer support agent will guide you through the process and confirm the closure of your FASTag.

Option 2:

1. Open the Paytm app on your device.

2. Tap on the profile icon.

3. Select “Help & Support” and navigate to “Banking Services & Payments” > “FASTag.”

4. Click on “Chat with us” to connect with a customer service representative.

5. Request the executive to deactivate your FASTag account, providing necessary details as required.

Choose the option that is most convenient for you to deactivate your Paytm FASTag.

How to buy a new FASTag online?

To purchase a new FASTag online, follow these steps:

1. Download the “My FASTag” app from either the Google Play Store or the Apple App Store.

2. Open the app and navigate to the “Buy FASTag” section.

3. Click on the provided e-commerce link to proceed with the purchase.

4. Follow the instructions to select and purchase the FASTag.

5. Provide the necessary details such as vehicle registration information and delivery address.

6. Complete the payment process.

7. Once purchased, the FASTag will be delivered to the address provided during the purchase process.

By following these steps, you can easily buy a new FASTag online using the “My FASTag” app.

How to activate your FASTag online?

To activate your FASTag online, follow these steps:

1. Open the “My FASTag” app on your mobile device.

2. Click on the “Activate FASTag” option.

3. Choose either Amazon or Flipkart as per your preference.

4. Enter the FASTag ID manually or scan the QR code provided on the FASTag.

5. Input your vehicle details, including vehicle registration number.

6. Proceed with the activation process.

7. Once completed, your new FASTag will be activated and ready for use.

A FASTag can be purchased from various banks mentioned in the X post below.

It is important to remember that having multiple FASTags for one vehicle is not permitted, and only the latest FASTag linked to the vehicle will remain active.