The All India Institute of Medical Sciences (AIIMS) New Delhi is introducing electric buses (eBuses) to offer efficient last-mile transportation from nearby metro stations and bus stops to various facilities within the campus. This service aims to address issues related to long walks, expensive autorickshaws, and the lack of transport options for patients and their attendants, making campus travel easier and more convenient.
According to authorities, the eBus service is designed to enhance connectivity and services for patients, facilitating smoother travel within the campus. These 14-seater eBuses will feature modern conveniences such as air-conditioning, low floors for easy entry, and wheelchair access, exclusively for AIIMS patients and their carers.
The service will operate every 10 minutes during peak hours (7 am – 7 pm) on regular days and every 15 minutes on Mondays, excluding holidays. The eBuses will have designated stops equipped with shelters and call buttons for patient convenience. They will also be fitted with CCTV cameras and GPS tracking for improved security and live monitoring. A mobile application will be available for real-time bus tracking and service feedback, with fare collection through UPI or AIIMS Smart Card.
Authorities believe this initiative will alleviate traffic congestion, reduce environmental pollution and carbon footprints, and minimize noise pollution.
“As part of such initiatives being undertaken for providing the best patient care services to our patients, we are committed to making the patient experience at AIIMS New Delhi better every day. This initiative will not only solve the transport woes of our patients but also provide a reliable and convenient ride within the campus,” said AIIMS Delhi Director Dr. (Prof.) M Srinivas.
Dr. (Prof.) Rima Dada, PIC, Media Cell, added, “We would like the journey for patients who are coming to our campus to be absolutely smooth and hassle-free along with their attendants. The introduction of travel packages extends a model which is shaped around moving passengers, something that for long has been an ambition for businesses in The Boring Company network.”