AppDynamics today announced that ShopClues has selected its Application Intelligence Platform to provide a unified end-to-end visibility into the performance of its applications and infrastructure to trace & resolve technical glitches and provide better user experience for customers of ShopClues.

ShopClues, India’s first and largest fully managed online marketplace needed an Application Performance Management (APM) solution which could proactively identify application performance issues to prevent downtime for business-critical apps. The company, which has more than 50 million monthly visitors, wanted real-time visibility into its IT operations, to proactively spot application and infrastructure performance issues before they impact the business.

  • To offer fast, seamless and glitch free user experience was cited as reasons to selecting AppDynamics Application Intelligence
  • AppDynamics’ solution provides deep visibility into the core application code and infrastructure resources

“ShopClues has always looked to put the interests of its consumers at the forefront. Our goal was to offer them the fastest, most seamless and glitch-free user experience which has been possible with the AppDynamics platform. Our website is now far more nimble and has a quicker load time, making shopping on it even easier and more enjoyable than before. Among the few globally recognised giants, AppDynamics was the simplest, fastest and easiest to integrate option for us”, said Sanjay Sethi, CEO & Co-Founder, ShopClues.

AppDynamics’ solution provides deep visibility into the core application code and infrastructure resources relating to JAVA, PHP, .net, C++ and other technologies by quickly identifying bugs, errors and latency, allowing smooth functioning of the managed marketplace, which delivers to 12,000 cities in India, and covers 19 million products listings in over 5000 categories.

Enhance Software Solutions (ESS), a partner of AppDynamics, advised both companies in the adoption and rollout of the solution across these technologies.

“ShopClues is one of India’s premier online marketplaces and has the fastest growing user base. Handling increasing website traffic and managing IT operations required an experienced global player like us. Our Application Intelligence Platform is designed to simplify IT operations to avoid adversely affecting revenues. We’re glad to be working with ShopClues and hope to continue providing their customers a hassle-free shopping experience”, said Subrato Bandhu, head of operations in India.

The AppDynamics Application Intelligence Platform is a comprehensive solution enabling companies to maximize business performance. The platform is designed and architected to give business users the confidence that their business is running at its best, to give IT the operational visibility and control they need, and to give end users the great experiences they’ve come to expect and demand.

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About AppDynamics

The AppDynamics Application Intelligence Platform helps today’s software-defined businesses proactively monitor, manage, analyse and optimize the most complex software environments, providing real-time, actionable IT operational and business insights into application performance, user experience, and business outcomes — all in real time, and all in production. With cloud, on-premises, and hybrid deployment flexibility, AppDynamics works and partners with many of the world’s most innovative companies. Customers include Ebay, HCL, Expedia, Fox News, HBO, Cisco, Netflix, Salesforce.com and NASDAQ. For more information, visit http://www.appdynamics.com.

About ShopClues.com

ShopClues is India’s first and the largest managed marketplace with more than 50 million monthly visitors on its website. Founded in July 2011 in Silicon Valley , with 1.9cr listed products and over 2,00,000 + merchants, ShopClues aims to provide the best online shopping experience to its customers – starting from the great selection, low price, ease of use, fast delivery, and ending with the best customer service you have ever experienced. ShopClues ships in over 25k cities across India and has thousands of online stores. The company is run by energetic team of over 800 + people and is funded by leading institutional investors, is an Indian subsidiary of Clues Network Inc., a US Corporation and is based out of Gurgaon.