Tata Consultancy Services (TCS) signed a multi-year partnership with British retail giant Asda to help the latter carry out its divestiture from Walmart smoothly and securely. The IT behemoth will support Asda’s digital transformation and help it implement a new organisation-wide IT operating model.TCS will leverage its cloud, AI (artificial intelligence) and security solutions to enable Asda to enhance its customer experience and innovation capabilities to help increase their market share and retain price leadership.TCS will build a new digital core by implementing multiple cloud-based ERP platforms to streamline Asda’s supply chain forecasting, buying and merchandising processes, HR processes, warehouse management and e-commerce processes, said the company in a filing with BSE.
TCS will also use its machine-first delivery model to automate the retailer’s IT operations, providing a seamless experience for employees and customers and improving operational resilience.Mohsin Issa, CEO, Asda, said, “We have a long-term vision to grow Asda and bring our great heritage in value to even more communities – and our technology will form a key part of delivering this vision. We have partnered with TCS because they bring experience in retail technology transformation and innovation.”
Abhijit Niyogi, business head, retail – UK and Europe, TCS, said, “We are proud to extend our partnership with Asda and look forward to working closely with them to drive this massive enterprise reinvention. We will leverage the power of data and AI, and deliver innovative, industry-leading retail technology solutions to transform their core retail operations, employee experience, supply chain and create opportunities for new business models.” Also, “Leveraging TCS’ deep contextual knowledge, next-gen retail technology solutions and industry experience, we will help them build a new future-ready digital stack to support their growth and transformation ambitions,” Niyogi concluded.