Paytm has announced its decision to discontinue the use of third-party payment orchestration platforms, including Juspay, as it transitions to direct transaction processing, as per Moneycontrol. This move aligns with a growing trend in the fintech sector, where companies like Razorpay, PhonePe, and Cashfree Payments have also moved away from intermediary platforms to streamline operations and enhance control over transactions.
In a communication to merchants, Paytm stated that starting April 1, 2025, all transactions will be processed exclusively through Paytm Payments Services Limited (PPSL). The company urged businesses to shift to direct processing before the deadline to avoid disruptions.
“Ensuring a seamless and efficient payment experience for our merchants remains a top priority. As part of this commitment, we are enhancing our payment gateway infrastructure. Effective April 1, 2025, PPSL will only support transactions routed directly through its platform and will no longer process payments via Juspay,” Paytm stated in its merchant notification.