ICICI Bank on Tuesday launched the ‘Smart Vault’, a fully automated state-of-the-art locker available 24×7, including weekends and post banking hours.

The ‘Smart Vault’ uses robotic technology to access the lockers from the safe vault and enables customers to conveniently access their lockers at any time of their preference, in the comfort of a secure lounge where the locker automatically comes up to the customer. Customers can access the lockers in total privacy without any intervention of the branch staff

Inaugurating the ‘Smart Vault’, Ms. Chanda Kochhar, MD & CEO, ICICI Bank said, “ICICI Bank has been a pioneer in leveraging innovations in technology to create products that suit customers’ needs and provide increased convenience as well as enhanced security. We have shaped the direction of technological progress in the Indian banking industry by taking the lead in introducing path-breaking innovations including Internet, Mobile, Tab, Touch Banking branches and banking on social media.

How to use ‘Smart Vault’?

Bank customers can use their biometric identification, debit card and personal identification number to access the vault. They will have to enter the details again at the kiosk inside the vault to access the locker. Once the details are entered, the robotic arm of the locker will automatically fetch the customer’s locker from the vault and place it in front of the customer.