Many solution providers view service as a mere requirement to support the products delivered. However, Honeywell Process Solutions, a part of the $36-billion technology and manufacturing major Honeywell, has carved a space for itself through innovative service offerings that can transform end-users? businesses and increase bottom line performance. For instance, Honeywell?s mobile computing technology enabled a 200,000-barrel-per-day refining customer to save $20 million annually on pump maintenance and $50 million annually on electronic motor maintenance. The installation of a Honeywell technology enabled a Finnish paper mill to increase production by as much as 11% while conserving more than 5,140 tonnes of steam per year. ?Our solutions are important to our customers in today?s economic uncertainties,? says Mark Zyskowski, vice-president (global sales), Honeywell Process Solutions. In a recent interaction with Ashley Coutinho, he stresses that Honeywell is well-positioned to grow its business in India, and will continue to expand its footprint with regards to resources, manufacturing and R&D. Excerpts:
The global economy is going through significant turmoil at present and cutting costs is uppermost in the minds of several companies. What role can Honeywell?s automation solutions play in helping them cut costs yet at the same time improve efficiencies?
Honeywell?s Advanced Solutions portfolio of products, services and solutions is especially important to our customers during today?s economic uncertainties. This is the time when the variability in the business?product demand, raw material costs, logistics etc ?is at the highest. During such times, our customers want the right information at the right time to help make prudent and efficient business decisions. Honeywell?s advanced solutions for manufacturing execution play a vital role in both?short term and medium-to-long term decision making. With the right information at their finger tips, customers are better able to make the right decisions to reduce costs and improve production efficiency.
Honeywell?s Advanced Control solutions also help reduce energy consumption, increase throughput and reduce variability?thereby adding significant value to the customers profit-line.
What are the company?s expansion plans for the Asia Pacific region, specifically India?
Honeywell is a Fortune 100 company and a diversified technology and manufacturing leader worth $36 billion, spread across the globe, with 130,000 employees. Honeywell Process Solutions is one of Honeywell?s significant businesses committed to improving the business performance of industrial customers through automation solutions that focus on enhancing safety, reliability and efficiency.
Honeywell Process Solutions has a strong track record for success in Asia Pacific. India is an integral part of Honeywell?s global growth strategy. It is a critical manufacturing location, and most importantly a centre of engineering and R&D excellence for Honeywell. We are well-positioned to grow our business in India, and help drive the growth of the Indian economy with innovative technologies.
We will continue to expand our footprint in Asia Pacific region with regards to resources, manufacturing and R&D. The region has proven to play a critical role in the global economy and Honeywell will maintain its focus by aggressively growing our capabilities across the region.
Does Honeywell employ technologies specifically catering to Indian companies?
Honeywell has a strong programme to deliver solutions that are relevant and competitive for the local market. Honeywell Technologies Solutions Laboratory, the global R&D centre located in Bangalore has a strong workforce working on such solutions.
Some examples of solutions we have developed and successfully launched in the Indian market include retail outlet solutions for the oil & gas industry.
Retail automation solutions address quality issues and provide optimised supply chain for Indian petroleum retailers.
Which sectors offer a sizeable growth potential for Honeywell in the Indian market?
Given the supply-demand gap in electricity and significant capacity expected to come online in the 12th Five Year Plan, power (generation, transmission and distribution) will continue to be a great growth sector in the short to mid-term. In the mid to long term period, refining is expected to come back up as the over-supply situation eases around the globe. Gas is another area that could potentially grow as the supply situation improves and more and more city gas distribution licenses are awarded.
How is Honeywell making the transition from being a mere solutions provider to stepping into the domain of business transformation?
Honeywell is tracking four mega trends?globalisation, mobilisation, integration and collaboration. These trends are bringing unprecedented changes in the way our customers will need to conduct their business in the new world order. Honeywell is providing solutions that will help manage these changes and help the customers stay ahead.
With Honeywell?s wide and deep engineering experience, our unique and powerful solutions, delivered through strong consulting teams, will help customers identify hidden opportunities for business transformation and realise benefits in their bottom-line.
How is Honeywell ramping up its Advanced Solutions R&D?
Advanced Solutions portfolio is a key differentiator for Honeywell. It provides a tremendous edge to Honeywell?s overall process automation solutions. We have made sustained investments in this portfolio?both organically and via strategic acquisitions. Honeywell consciously sustained the same levels of R&D investments even in the 2008 economic downturn.