Consumer Protection

Zepto starts checkout rejig to counter dark patterns

Zepto begins removing dark patterns from its app, auto-applying free delivery and overhauling its checkout process. The move comes amid…

August 8, 2025 23:46 IST

Consumer Protection Act, Central Consumer Protection Authority, CCPA, dark patterns, e-commerce,

How customers fall prey to dark patterns

Dark patterns mislead users through manipulative UI/UX tactics like hidden costs, forced subscriptions, and false urgency. This explainer highlights how…

June 12, 2025 20:47 IST

The misleading advertisement was related to its claims regarding UPSC Civil Service Exam 2022.

Consumer Protection Authority penalises Sriram’s IAS coaching centre for misleading UPSC ad

According to the CCPA, Sriram’s IAS concealed crucial information about the courses taken by the successful candidates it featured in…

Updated: August 18, 2024 18:04 IST

World Consumer Rights Day: Here’s how you can get your grievances redressed – All details inside

Every year on March 15 World Consumer Rights Day is celebrated. This day was inspired by a speech John F.…

Updated: March 15, 2023 11:40 IST

influencers, consumer protection, social media influencers, Endorsements, social media

Govt draws line for influencers; Rs 1,275-crore market set for shake-up

Industry experts believe the number of brand-influencer deals is bound to fall in the short term, but assert that influencers…

March 7, 2023 06:25 IST

Strengthening consumer trust

The current state of customer grievance redressal makes it difficult to obtain solutions.

February 11, 2023 04:15 IST

Competition law, cci, supreme court, consumer court, oyo, mmt, google

Looking back at competition law in 2022

The year will be most remembered in competition law history for the Commission’s action against Big Tech antitrust, and the…

December 31, 2022 14:38 IST

National Consumer Helpline, National Consumer Helpline news, National Consumer Helpline number

Piyush Goyal launches right to repair portal & new premise of National Consumer Helpline

A memorandum of understanding was also signed between the Consumer Affairs Department and IIT (BHU), Varanasi as well launched a…

December 24, 2022 17:59 IST

No-Cost EMI Scheme: Should you opt for it? Here’s what you must know

These schemes offer good value for money, yet it is good to know about the offers to make the most…

October 7, 2022 01:15 IST

Why is the Right to Repair essential in India?

Why should Indian consumers be given the Right to Repair?

This movement aims to persuade businesses to make spare parts, tools, and information on how to repair gadgets available to…

August 9, 2022 14:35 IST

These amendments have been brought under the Legal Metrology (Packaged Commodities) Rules 2011 and notified effective from July 14.

Electronic industry given option to declare some mandatory details on package via QR code

But the industry, however, will have to declare on the package itself the mandatory details like maximum retail price (MRP),…

July 16, 2022 18:46 IST

At present, there are 629 district commissions and 35 state commissions with the National Consumer Disputes Redressal Commission (NCDRC) at the apex.

Long pending cases: Govt to rank consumer courts on disposal speed

The performance of state and district commissions, also called consumer courts, will be rated during July-November this year and the…

July 1, 2022 17:14 IST

CUTS, food industry, Front of Package Labeling, FoPL, India spotlight index 2020, HSR, NCDs

Food Processing Industries ignore consumer’s health due to fear of economic loss, says CUTS Industry Mapping Study

Front of package labeling (FoPL) is one of the effective policy tools that can partially rebalance unhealthy retail packaged food…

February 25, 2022 14:41 IST

Enforcement Directorate has sent FEMA show cause notice of Rs 7,220 crore to a Kolkata-based jewellery house for allegedly indulging in illegal foreign exchange abroad

Consumer Protection Act: Class action suit provision to keep e-commerce firms on toes for product defects

The Consumer Protection Act has conferred the CCPA with the power to order trader or manufacturer or advertiser or publisher…

July 22, 2020 22:23 IST

Top 5 perks for ‘first class’ travellers that make ‘economy’ flyers suffer

According to consumer advocates, passengers in back of the plane are effectively subsidising new luxuries offered to first-class passengers, which…

September 6, 2015 15:45 IST

FM Arun Jaitley for giving power to consumers to file class action suits

Arun Jaitley: The manner in which representations are made and the underlying principle of buyer being aware of the nature…

Updated: May 29, 2015 16:34 IST

Changes likely in Consumer Protection Act this session

The government will likely introduce amendments to the Consumer Protection Act (CPA) 1986…

November 25, 2014 02:06 IST

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Why is Nuvama betting big on real estate stocks like Prestige Estates & Brigade?

Market1 hr ago

Nuvama remains bullish on select realty counters, with Prestige Estates and Brigade Enterprises as their top picks. The brokerage cites strong positioning and long-term potential for these stocks, despite some short-term challenges. The real estate sector has seen improved profitability and cash flow, but the moderation in sales velocity has led to working capital build-up.

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