To prevent unauthorised construction in areas under North Delhi Municipal Corporation (NDMC), a web-based app has been launched for receiving complaints as well as pictures and videos of such illegal activities.
The complaints can be registered at http://www.northmcd.com/ building. Action will be taken in a time-bound manner with every process updated on the web domain for transparency. The complaints will be monitored by senior officials.
“The online system has been designed and developed by the Information and Technology department of NDMC to ensure proper redressal of complaints from citizens,” Chairman of NDMC’s Standing Committee Pravesh Wahi said.
People can track their complaints and know about the action taken regarding it, he said.
Wahi said the civic body is preparing a range of long-term measures to tackle the menace of unauthorised construction and expressed hope that residents will use the new facility to report illegal constructions in their areas.
